Engagement Manager, Professional Services — Drive Impactful Programs

Theory Ventures; Northern (KY); Hybrid; USD 95,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) Plan

Unlimited PTO

Job summary

Omni, a San Francisco–based AI analytics company, seeks an Engagement Manager to run delivery operations for Professional Services. You will oversee scoping, staffing, tracking, and delivery, partnering with Sales, Managing Architects, subcontractors, and Finance to ensure timely, high-quality engagements.

You’ll report to the Regional Director of Professional Services and act as the primary liaison between Sales, customers, and the partner network, driving value and consistency across

Qualifications

• 3+ years in consulting, SaaS, data or related domains.
• Proven track record of exceeding performance objectives.
• Excellent cross-functional collaborator, especially with sales teams.
• Builder mentality — comfortable shaping evolving processes.
• Clear, direct communicator who gives feedback early and often.

Responsibilities

• Own engagement lifecycle: scoping through Salesforce, staffing, tracking, and delivery with Sales, Managing Architects, delivery partners, and Finance.
• Manage subcontracting partner relationships: capacity planning, assignments, weekly syncs, current tracking.
• Provide engagement support on customer projects including project management and requirements gathering; escalate where needed.
• Support pre-sales: maintain PS collateral, advise on positioning and scoping, coordinate SOWs for non-standard engagements.
• Drive operational improvements to reduce overhead and deliver tangible impact quickly.
• Bring structure to ambiguous problems and drive initiatives to completion.

Skills

Consulting

SaaS analytics

Cross-functional collaboration

Delivery mindset

Strong communicator

Tools

dbt

Snowflake

Modern data stack

Job description

Omni, a San Francisco–based AI analytics company, seeks an Engagement Manager to run delivery operations for Professional Services. You will oversee scoping, staffing, tracking, and delivery, partnering with Sales, Managing Architects, subcontractors, and Finance to ensure timely, high-quality engagements.

You’ll report to the Regional Director of Professional Services and act as the primary liaison between Sales, customers, and the partner network, driving value and consistency across