Engagement Coordinator

The-Buckeye-Ranch; Columbus (OH); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Daily pay

Life insurance

Short-term disability

401K

Student loan forgiveness

Employee assistance program

Tuition assistance

Referral program

Job summary

The Buckeye Ranch in Columbus, OH is seeking an Engagement Coordinator on a full-time basis. The role ensures a seamless, compassionate client experience and supports access to behavioral health services across the Bonner Academy team, serving as a central resource for families, referrers, and staff.

Responsibilities include managing electronic client records, collecting financial/insurance information, and supporting outreach and marketing efforts while upholding high standards of service and

Qualifications

• High school diploma or GED required.
• Two years of administrative experience.
• Proficient in Microsoft Office and EHR systems.

Responsibilities

• Drive a seamless and compassionate client experience while supporting access to behavioral health services.
• Serve as a central resource for families, referral sources, and staff with timely communication.
• Manage electronic client records and document from initial contact through discharge.
• Gather and maintain financial and insurance information; support outreach/marketing initiatives.

Skills

Administrative skills

Customer service

Communication

Education

High school diploma/GED

Tools

Microsoft Office

EHR systems

Driver's license

Job description

Job DetailsJob Location: W Broad St - Columbus, OH 43204Position Type: Full TimeSalary Range: $19.08 - $23.84 HourlyTravel Percentage: Up to 10%

The Buckeye Ranch is seeking an Engagement Coordinator to join our Bonner Academy team! The Engagement Coordinator is responsible for driving a seamless and compassionate client experience while supporting access to behavioral health services at The Buckeye Ranch. This position serves as a central resource for families, referral sources, and staff, ensuring timely communication, efficient intake processes, and accurate documentation from initial contact through discharge.

The role manages electronic client records, gathers and maintains financial and insurance information, supports outreach and marketing initiatives, and upholds the highest standards of customer service, professionalism, and operational excellence in alignment with The Buckeye Ranch's Mission and Core Values.

Learn about The Buckeye Ranch:

For decades, The Buckeye Ranch has been restoring hope and providing healing for children, youth, and families in Central Ohio. Our continuum of care addresses every stage and aspect of what children may be experiencing after traumas caused by mental illness, abuse, or neglect. With help from The Buckeye Ranch, they’re empowered to overcome obstacles, tap into their resilience, and move forward toward healthy, fulfilling lives.

Our benefits:

Benefit effective date: First of the month following 30 days of employment.

• Wonderful medical, dental, and vision insurance.
• Paid Time Off (Three weeks within the first year)
• Daily Pay Partners – Don’t wait for payday, get paid daily!
• Company Paid Life Insurance
• Company Paid Short Term Disability
• 401K + Employer Contribution
• Non-Profit Student Loan Forgiveness Program
• Employee Assistance Program
• Tuition Assistance
• Employee Referral Program

Qualifications

• You have a high school diploma, or GED.
• You have two years of relevant administrative experience.
• You have proven computer skills using Microsoft Office and EHR systems.
• You have an active driver’s license and proof of auto insurance.

Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, references, FBI/BCI background check, ARCS registries check, and SACWIS database checks. At this time, The Buckeye Ranch is unable to provide visa sponsorship. Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.

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