Engagement & Access Operations Supervisor

Solvista Health; Cañon City (CO); On-site; USD 70,000 - 100,000; Full time

Job summary

Solvista Health is seeking an Administrative Client Access and Engagement Supervisor to oversee client access and engagement operations across multiple locations, including rural counties. This role ensures consistent, client-centered service, builds staff capacity, and drives continuous process improvements within administrative workflows.

You will supervise Administrative Assistants and Client Engagement staff, coordinate scheduling and EHR workflows, and monitor engagement data to address

Qualifications

• Strong knowledge of administrative operations and client access workflows.
• Experience with scheduling processes and EHR systems.
• Bachelor’s degree in healthcare administration or related field preferred (or equivalent).

Responsibilities

• Provide day-to-day supervision and oversight of Administrative Assistant and Client Engagement activities.
• Lead staff development, training, coaching, and performance management.
• Coordinate care and workflows across departments to improve access and engagement.
• Monitor engagement data, track gaps, and drive process improvements.
• Ensure regulatory compliance and data integrity in documentation and reporting.
• Partner with Clinic Supervisor to maintain department operations and continuity.
• Travel between Solvista Health locations as needed for oversight.

Skills

Administrative operations

Client access workflows

Scheduling processes

Electronic Health Record systems

Microsoft Office

Education

Bachelor’s degree in healthcare administration or related field

Tools

Microsoft Office

Job description

Solvista Health is seeking an Administrative Client Access and Engagement Supervisor to oversee client access and engagement operations across multiple locations, including rural counties. This role ensures consistent, client-centered service, builds staff capacity, and drives continuous process improvements within administrative workflows.

You will supervise Administrative Assistants and Client Engagement staff, coordinate scheduling and EHR workflows, and monitor engagement data to address