ENFORCEMENT PROGRAM ASSISTANT II - CONCORD

The State of New Hampshire; Concord (NH); On-site; USD 42,000 - 55,000; Full time

Job summary

The State of New Hampshire is seeking an Enforcement Program Assistant II in Concord. This full-time role involves reviewing Direct Shipper reports, applying NH Liquor Laws, and communicating with the Direct Shipper community.

The position supports compliance and licensing operations within the Enforcement and Licensing Division. Minimum qualifications include an Associate’s degree and experience in accounting or auditing, or a combination of education and relevant work.

Qualifications

• Experience in accounting or auditing work with the responsibility of providing program information to others.
• Knowledge of NH Title XIII laws and Federal Alcohol regulations is a plus.

Responsibilities

• Explain licensing with regards to Title XIII laws, administrative rules and procedures and articulate solutions to agency staff, licensees and the public.
• Identify information needed to complete the direct shipper monthly report and contact direct shippers to obtain it for proper filing.
• Apply state liquor laws and regulations to direct shipper licenses to ensure correct filing practices.
• Evaluate direct shipper reports for proper payment and verify funds received.

Skills

Accounting/auditing experience

Direct shipper knowledge

Education

Associate’s degree

Job description

For assistance, contact the State of New Hampshire - Division of Personnel Monday through Friday 8:00 AM - 4:00 PM EST 603-271-3261 or [e-mail]

ENFORCEMENT PROGRAM ASSISTANT II - CONCORD (Job ID: 53499)

State of New Hampshire Job Posting

Enforcement and Licensing Division

50 Storrs St. Concord, NH 03301

Full-time vacancy for an Enforcement Program Assistant II.

USD 19.960-26.410

Location: US:NH:CONCORD

Employment Type: FULL-TIME

Post Date: 09/22/2026

Close Date: 10/01/2026

Summary: While following and implementing NH Liquor Commission rules and polices, reviews and audits Direct Shipper reports for completeness and proper reporting in accordance with NH Liquor Laws, administrative rules and Federal Alcohol regulations. Communicates with the Direct Shipper community both verbally and in written form.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS

Education/Experience: Associate’s degree and 1 year of experience OR equivalent combination of 3 years of education and experience after completion of high school. Education and experience must be in accounting or auditing work with the responsibility of providing program information to others.

License/Certification: Valid Driver’s License or access to transportation

Other Requirements: Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

Trainee Option: Not Applicable

PREFERRED QUALIFICATIONS

Knowledge of accounting and auditing principles and methods.

Ability to perform mathematical computations appropriate to the job assigned.

Ability to prepare comprehensive, documented audit reports.

Ability to learn appropriate N.H. Title XIII laws and regulations as well as Federal Alcohol laws and regulations.

Ability to discuss Liquor laws with direct shippers, their representatives, or with employees.

Ability to write business letters and make necessary telephone contacts.

Ability to establish and maintain effective working relationships with direct shippers, other employees and the general public.

Ability to work out controversial matters in a tactful manner.

AFTER-HIRE REQUIREMENTS

None

CAREER ADVANCEMENT OPPORTUNITIES

Criteria: None

DISCLAIMERS

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

RESPONSIBILITIES

• Acts as an official representative of the agency in explaining, problem solving, using creative licensing with regards to Title XIII laws, administrative rules and procedures and be able to articulate and express solutions to all agency employees, administrative personnel, licensees, and the citizens of the state.
• Identifies the information needed in order to complete the filing of a direct shipper monthly report and contacts direct shipper requesting the information to assure proper and accurate filing.
• Applies state liquor laws, administrative rules and federal alcohol laws and policies to direct shipper licenses to ascertain correct filing practices.
• Identifies specific areas of income and deduction for examination requesting documentation or substantiation of amounts reported, ensuring proper classification of income and deduction and adjusting direct shipper reports, citing proper state liquor laws or rules used in determining taxable amounts.
• Provides exceptional customer service while assisting licensing and direct shipping customers with state liquor laws, compliance, and rules in person, in writing, and over the telephone in a clear and concise manner.
• Prepare standard department forms for administration documenting proper auditing practices and preparing standard direct shipper monthly reports to provide audit control and tracking.
• Applies state law changes to New Hampshire direct shipper reports, ascertaining the proper tax liability.
• Evaluates direct shipper reports for proper payment, verifying proper receipt of funds.
• Recognizes that everyone we come into contact with is a customer and treats all with courtesy, respect, and the utmost professionalism.
• In addition, applicants are subject to a criminal background check and reference check.

CONTACT INFORMATION

For further information please contact [e-mail]

TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

• HMO or POS Medical and Prescription Drug Benefits: The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
• Dental Plan at minimal cost for employees and their families ($500-$1800 value).
• Flexible Spending healthcare and childcare reimbursement accounts.
• State defined benefit retirement plan and Deferred Compensation 457(b) plan.
• Work/life balance flexible schedules, paid holidays and generous leave plan.
• $50,000 state-paid life insurance plus additional low-cost group life insurance.
• Incentive-based Wellness Program (ability to earn up to $500).
• Value of State's share of Employee's Retirement: 12.87% of pay.
• See this link for details on State-paid health benefits: https://www.das.nh.gov/hr/benefits.aspx
• Total Compensation Statement Worksheet: https://www.das.nh.gov/jobsearch/compensation-calculator.aspx
• Want the specifics? Explore the Benefits of State Employment on our website: https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf
• https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH1-800-735-2964