Energy Solutions CSR - Flexible Hours & Paid Training

UES Careers; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Advancement opportunities

Sales training curriculum

Benefits

Job summary

Universal Energy Solutions in Cleveland, OH is seeking a customer-focused Customer Service Representative to be the main contact for our local clients, addressing inquiries, resolving issues, and sharing product information.

You will collaborate with internal teams, maintain accurate records, stay informed about energy solutions, and adapt to a fast-paced environment while delivering outstanding service.

Qualifications

• Strong communication and interpersonal skills.
• Ability to resolve customer issues professionally.
• Willingness to learn about products and services.

Responsibilities

• Respond to customer inquiries and provide information about products, services, and billing in a sales setting.
• Maintain accurate and detailed customer records and interactions.
• Collaborate with other teams to ensure prompt and effective resolution of customer issues.
• Stay up-to-date on products, services, and industry trends.
• Adhere to company policies and procedures at all times.

Skills

Communication skills

Customer-focused

Problem solving

Multitasking

Interpersonal skills

Education

High school diploma

Job description

Universal Energy Solutions in Cleveland, OH is seeking a customer-focused Customer Service Representative to be the main contact for our local clients, addressing inquiries, resolving issues, and sharing product information.

You will collaborate with internal teams, maintain accurate records, stay informed about energy solutions, and adapt to a fast-paced environment while delivering outstanding service.