Energy Solutions CSR - Paid Training & Growth

Universal Energy Solutions; Cleveland (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid training

Rapid advancement

Sales training curriculum

Benefits

Job summary

Universal Energy Solutions in Cleveland, OH seeks a customer-focused Customer Service Representative to be the main contact for local customers. You will respond to inquiries, provide product and service information, and help maintain records while collaborating with teams to resolve issues.

The role emphasizes strong communication, problem-solving, and the ability to work in a fast-paced environment. Training is provided, with opportunities for rapid advancement and access to a professional

Qualifications

• High school diploma or equivalent is mandatory.
• Experience in customer service is advantageous.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Respond to customer inquiries and provide information about products, services, and billing in a sales setting.
• Maintain accurate and detailed customer records and interactions.
• Collaborate with other teams to ensure prompt and effective resolution of customer issues.
• Stay up-to-date on products, services, and industry trends.
• Adhere to company policies and procedures at all times.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Job description

Universal Energy Solutions in Cleveland, OH seeks a customer-focused Customer Service Representative to be the main contact for local customers. You will respond to inquiries, provide product and service information, and help maintain records while collaborating with teams to resolve issues.

The role emphasizes strong communication, problem-solving, and the ability to work in a fast-paced environment. Training is provided, with opportunities for rapid advancement and access to a professional