Energy Outreach & Programs Coordinator

Franklin Energy; Columbus (IN); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid time off

Paid holidays

Job summary

Franklin Energy in Columbus, Indiana, seeks an Outreach Specialist to develop, coordinate, and manage outreach for energy efficiency programs. You will drive outbound sales, train contractors, present program offerings, and collaborate with internal teams to hit energy savings targets.

The role requires a bachelor's degree or equivalent, 1–2 years in energy/electricity sectors, strong communication, and proficiency with Microsoft Office.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Technical school degree may be considered.
• 1-2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation.
• Previous customer service experience required.

Responsibilities

• Apply fundamental sales processes, procedures, methods and techniques.
• Make outbound calls to new and existing customers to meet energy saving targets
• Managing field time effectively with customer or Trade Ally visits
• Developing and presenting program presentations to spur project activity
• Responding to customer and Trade Ally inquiries and concerns by phone, electronically or in person to move projects towards completion
• Maximizes all opportunities in the process to close a project.
• Recruit, train, educate and cultivate relationships with contractors and customers to encourage effective marketing of programs
• Maintain knowledge of program Best Practices, individual program offerings and how they can serve customers including features, advantages and benefits
• Support outreach work plan creation, monitoring and updates
• Develop a comprehensive understanding of program's strategic outreach direction and production levels to deliver established goals
• Complete search and discovery work where the answers are not clear
• Actively cold calling new potential suppliers/contractors and developing their participation in our programs
• Perform event planning, coordination and presentations of programs
• Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs
• Identify improvement barriers and report information to Program Manager and Outreach Manager
• Prepare weekly and monthly project based activity reports and track progress towards program goals
• Assist in the implementation of specific energy efficiency programs in a flex capacity, according to defined budgets and energy savings targets
• Ability to work effectively with non-outreach orientate team personnel
• Contribute ideas being respectful and understanding of individual experience and knowledge compared to others
• Willingness to take direction for other team members
• Demonstrates honesty, keeps commitments and acts in a professional manner

Skills

Results oriented

Teamwork

Customer service

Communication skills

Attention to detail

Self-starter

Problem solving

Time management

Data entry

Analytical thinking

Diversity inclusion

Reliable transportation

Education

Bachelor's degree or equivalent

Technical school degree considered

Tools

Microsoft Office

Job description

Franklin Energy in Columbus, Indiana, seeks an Outreach Specialist to develop, coordinate, and manage outreach for energy efficiency programs. You will drive outbound sales, train contractors, present program offerings, and collaborate with internal teams to hit energy savings targets.

The role requires a bachelor's degree or equivalent, 1–2 years in energy/electricity sectors, strong communication, and proficiency with Microsoft Office.