Energy Efficiency Rebate Specialist — Process & Impact

ETHOS - Talent & Advisory; Boston (MA); On-site; USD 42,000 - 58,000; Full time

Job summary

ETHOS - Talent & Advisory in Boston is seeking a detail‑ oriented Rebate Processing Coordinator to support energy efficiency programs. You will review incentive claims, manage the rebate queue, request missing documents, and enter data in our pro­prietary systems.

This role requires strong time management, proficiency with Outlook, Word and Excel, and the ability to work independently while balancing multiple priorities.

Qualifications

• High school diploma is required.
• 1+ year of administrative, data entry, or similar experience.
• Working knowledge of Outlook, Word, and Excel.
• Basic experience with database systems.

Responsibilities

• Review incentive claims, supporting documents, and sales data to confirm program requirements are met.
• Manage the rebate application queue so claims move through on time.
• Work directly with program participants to request missing documentation and answer program questions.
• Respond promptly to program emails and phone calls, escalating unresolved issues as needed.
• Enter and maintain claim data in proprietary online platforms and tracking systems.
• Format Excel spreadsheets and upload data to the program platform.
• Partner with the program manager on updates to processing guidelines.
• Share progress through team meetings and regular status updates.
• Identify and implement process improvements that increase speed and accuracy.

Skills

Attention to detail

Time management

Organization

Self-motivation

Communication

Education

High school diploma

Tools

Outlook

Word

Excel

Database systems

Job description

ETHOS - Talent & Advisory in Boston is seeking a detail‑ oriented Rebate Processing Coordinator to support energy efficiency programs. You will review incentive claims, manage the rebate queue, request missing documents, and enter data in our pro­prietary systems.

This role requires strong time management, proficiency with Outlook, Word and Excel, and the ability to work independently while balancing multiple priorities.