Energy Efficiency Rebate Specialist

Energy Solutions Internships; Boston (MA); Hybrid; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

ESOP (Employee Stock Ownership Plan)

Retirement package

Job summary

Energy Solutions is seeking a Rebate Processing Coordinator to support the Energy Efficiency Programs Team. You will review claims, communicate with participants, and maintain incentive data in our platforms to ensure accuracy and compliance.

The role is hybrid, based in Boston, MA or New York, NY, with on-site presence at least once per week. A Bachelor’s degree is preferred and prior claims experience is a plus.

Qualifications

• High School Diploma.
• 1 year of administrative or data entry experience.
• Advanced beginner skill with MS Office tools including Outlook, Word, and Excel.
• Advanced beginner skill with database management systems.
• Excellent time management, organizational, and multi-tasking skills with strong attention to detail.
• Ability to work independently and juggle competing priorities with minimal guidance.

Responsibilities

• Review incentive program claims including attachments, sales data to ensure program requirements are met.
• Communicate with participants on any claims needing further documentation and answer program-related questions.
• Monitor the rebate application queue to ensure rebate applications are processed in a timely manner.
• Collaborate with program manager on rebate processing guideline changes and updates.
• Ensure rebate program emails and phone calls are responded to in a timely manner and escalated unresolved external issues appropriately.
• Enter and maintain incentive claim information in internal or proprietary online platforms and tracking systems.
• Communicate with team members through participation in team meetings and through regular progress reports on assigned tasks.
• Format Excel spreadsheets and upload to our proprietary online platform.
• Recommend and implement process improvements as identified for maximum efficiency and accuracy.

Skills

MS Office basics

Data entry

Time management

Organizational skills

Attention to detail

Independent work

Education

High School Diploma

Bachelor's degree (preferred)

Tools

MS Office Suite

Database management systems

Job description

Energy Solutions is seeking a Rebate Processing Coordinator to support the Energy Efficiency Programs Team. You will review claims, communicate with participants, and maintain incentive data in our platforms to ensure accuracy and compliance.

The role is hybrid, based in Boston, MA or New York, NY, with on-site presence at least once per week. A Bachelor’s degree is preferred and prior claims experience is a plus.