Energy Efficiency Programs Account Manager — Remote Role

Energy Solutions - USA; United States; Remote; USD 75,000 - 92,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employee Stock Ownership Plan (ESOP)

Other pre-tax contribution plans

Job summary

Energy Solutions, a growing company focusing on climate solutions, is seeking an Energy Efficiency Account Manager II to lead engagement with manufacturers, distributors, contractors, and other market partners to grow program participation and deliver strong partner experiences.

Candidates should reside within Connecticut with ability to travel to nearby Rhode Island and Massachusetts and support outreach 1–2 days per week.

Qualifications

• High School diploma or equivalent is required or 4 years of relevant work experience.
• Minimum 3 years of professional experience in energy efficiency programs, supply chain engagement, outreach, sales support, or market-facing roles.
• Experience coordinating with external partners and internal program teams in a structured, process-driven environment.
• Ability to evaluate program participation data and prioritize outreach activities accordingly.
• Experience validating documentation and troubleshooting moderate participation or process issues.
• Strong written and verbal communication skills, including communicating program policies and practices clearly.
• Proficiency with CRM systems and standard office productivity tools.

Responsibilities

• Delivers consistent outreach and account management activities to assigned trade allies, including manufacturers, distributors, contractors, and other market actors, to support program participation.
• Communicates policies and practices related to program requirements, incentive structures, timelines, and submission processes using approved tools and channels.
• Coordinates onboarding and ongoing engagement activities with trade allies, including training on incentive submission processes and portal usage.
• Collaborates with internal program teams to align outreach activities with program goals, schedules, and performance targets.
• Prioritizes outreach and engagement efforts based on program needs, participation trends, and account-level performance expectations.
• Troubleshoots moderate problems related to incentive submissions, documentation gaps, program rule interpretation, or participation challenges, escalating complex or high-risk issues as appropriate.
• Validates trade ally submissions, reported activity, and supporting documentation to ensure alignment with program requirements and quality standards.
• Evaluates recurring issues or participation barriers and collaborates with program teams to recommend adjustments to outreach tactics or guidance materials.
• Evaluates program participation data, dashboards, and CRM records to identify outreach gaps and support prioritization decisions.
• Validates accuracy and completeness of trade ally interaction records maintained in CRM tools.
• Communicates policies and practices updates internally and externally to ensure shared understanding of program changes and expectations.

Skills

Relationship-building

Data-driven insights

Communication

CRM systems

Strategic outreach

Manufacturers engagement

Education

High School diploma

Tools

CRM software

Job description

Energy Solutions, a growing company focusing on climate solutions, is seeking an Energy Efficiency Account Manager II to lead engagement with manufacturers, distributors, contractors, and other market partners to grow program participation and deliver strong partner experiences.

Candidates should reside within Connecticut with ability to travel to nearby Rhode Island and Massachusetts and support outreach 1–2 days per week.