Energy Efficiency & Demand Response Programs Lead

PPL Corporation; Allentown (Lehigh County); On-site; USD 90,000 - 130,000; Full time

Job summary

PPL Electric Utilities is seeking a senior specialist to design, implement, and manage complex energy efficiency and demand response programs for residential, low-income, and non-residential customers across its service area. The role focuses on delivering energy savings, improving customer satisfaction, and meeting regulatory objectives.

The position involves planning multi-year programs, coordinating marketing efforts, and managing contracts and budgets of several million dollars.

Qualifications

• 5+ years’ experience and strong knowledge of energy efficiency/DSM programs, or electric or gas utility experience, or the development, deployment, and management of energy related products and services.
• Working knowledge of energy efficiency program best practices, evaluation, and cost-effectiveness.
• Knowledge of residential and commercial/industrial building systems, equipment, and processes as they relate to energy usage/efficiency.
• Knowledge of market partners and channels for successful delivery of energy efficiency programs, equipment, and technology.

Responsibilities

• Design, implement, deliver, and manage one or more of the Company's energy efficiency and demand response programs to cost-effectively meet the needs of customers, assure high customer satisfaction, and meet all business and regulatory objectives such as energy savings, peak load reductions, and cost objectives. Manage an annual budget of approximately $5 to $25 million. Manage a cross functional team of internal/external partners to design and implement energy efficiency/DSM programs within their specified scope, schedule, and budget. Identify, develop, coordinate, negotiate, and manage contracts to successfully implement the programs.
• Assist in planning and developing the multi-year Energy Efficiency/DSM plan.
• Assist in the development of marketing/advertising plans and creative content to ensure the marketing, advertising, communication, website, trade ally networks, and other outreach will achieve desired program performance.
• Request, coordinate, and ensure market research and other analyses are completed to identify potential program participants, to confirm program goals are reasonably attainable, to ensure program-specific marketing is effective, to continuously improve program performance and customer satisfaction, to anticipate and understand market trends and best practices, and for other purposes related to energy efficiency/DSM programs.
• Design, implement, and manage program performance metrics, key leading/lagging indicators, QA/QC, reports, and other business processes and controls to accurately monitor, forecast, and control program performance (cost, schedule, energy savings, customer satisfaction, etc.). Ensure the program captures the information required by regulators, evaluators, and the company to document customer and program eligibility, to document and calculate savings, and to ensure costs and savings are correctly allocated to customer sectors and programs.
• May supervise program support personnel
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Energy efficiency programs

DSM programs

Budget planning

Stakeholder management

Project management

Leadership

Education

Bachelor's degree

Tools

Word processing

Excel

Job description

PPL Electric Utilities is seeking a senior specialist to design, implement, and manage complex energy efficiency and demand response programs for residential, low-income, and non-residential customers across its service area. The role focuses on delivering energy savings, improving customer satisfaction, and meeting regulatory objectives.

The position involves planning multi-year programs, coordinating marketing efforts, and managing contracts and budgets of several million dollars.