Energetic Server - Fast-Paced Korean BBQ & Hot Pot

Ontario Trillium Foundation; Grand Rapids (MI); On-site; USD 19,000 - 30,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in Grand Rapids is seeking a friendly, energetic server to greet guests, take orders, and ensure a smooth, enjoyable dining experience in a fast-paced environment.

You will work with kitchen staff and the bar, manage tables using a POS system, and maintain a hospitality-focused attitude. The role requires 1+ year of restaurant experience and a valid State-Mandated Alcohol Handlers Certification; flexibility for evenings, weekends, and holidays is a must.

Qualifications

• 1+ years of restaurant experience.
• Valid State-Mandated Alcohol Handlers Certification.
• Point-of-Sale systems experience.
• Strong communication and a passion for delivering world-class service.
• Comfortable working around grills and hot cooking surfaces.

Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen attentively to guests to ensure correct orders.
• Assist with side work and opening/closing tasks.
• Clean and organize the front-of-house server station.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Skills

Communication

Customer service

Teamwork

Multi-tasking

Hospitality mindset

Tools

POS systems

Job description

KPOT Korean BBQ & Hot Pot in Grand Rapids is seeking a friendly, energetic server to greet guests, take orders, and ensure a smooth, enjoyable dining experience in a fast-paced environment.

You will work with kitchen staff and the bar, manage tables using a POS system, and maintain a hospitality-focused attitude. The role requires 1+ year of restaurant experience and a valid State-Mandated Alcohol Handlers Certification; flexibility for evenings, weekends, and holidays is a must.