Energetic Front Desk Associate – Fitness Studio

ISI® Elite Training; Jersey City (NJ); On-site; USD 19,000 - 28,000; Part time

Job summary

ISI® Elite Training is seeking a part-time Front Desk Staff member for our Jersey City, NJ studio. You will welcome members, check them in for sessions, answer phones, handle inquiries, manage member accounts, and process payments.

Responsibilities include class reservations, front desk upkeep, assisting with membership sales, and coordinating with coaches and management on scheduling and member needs. A high-energy, customer-focused approach aligns with our brand values.

Qualifications

• Strong customer service and communication skills to engage members and resolve concerns professionally.
• Phone etiquette and receptionist duties experience to handle calls and schedule sessions.
• Computer literacy to work with scheduling software, member databases, payment systems, and email communication.

Responsibilities

• Welcome members and guests and check them in for sessions.
• Answer phones and respond to inquiries; manage class reservations.
• Process payments and assist with membership sales as needed.
• Maintain a clean, organized front desk area and assist with scheduling and member needs.
• Coordinate with coaches and management on scheduling and member requests.

Skills

Customer service

Communication

Phone etiquette

Time management

Attention to detail

Team player

Professionalism

Tools

Scheduling software

Member databases

Payment systems

Email communication

Job description

ISI® Elite Training is seeking a part-time Front Desk Staff member for our Jersey City, NJ studio. You will welcome members, check them in for sessions, answer phones, handle inquiries, manage member accounts, and process payments.

Responsibilities include class reservations, front desk upkeep, assisting with membership sales, and coordinating with coaches and management on scheduling and member needs. A high-energy, customer-focused approach aligns with our brand values.