Energetic Cashier & Customer Service Pro

Floor & Decor; Nashua (NH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Nashua to greet customers, assist with purchases, and provide exceptional service at checkout. You will handle returns, exchanges, and basic cash office tasks while maintaining Floor & Decor’s standards of friendliness and accuracy.

The role emphasizes product knowledge, upselling, and building an engaging shopping experience. This full-time/part-time position supports store operations, price tagging, and

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Customer service

Math skills

Communication

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Nashua to greet customers, assist with purchases, and provide exceptional service at checkout. You will handle returns, exchanges, and basic cash office tasks while maintaining Floor & Decor’s standards of friendliness and accuracy.

The role emphasizes product knowledge, upselling, and building an engaging shopping experience. This full-time/part-time position supports store operations, price tagging, and