Dynamic Cashier & Customer Service Pro

Floor & Decor; Cumming (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k match

Employee Stock Purchase Plan

Referral Bonus Program

Medical/Dental/Vision

Job summary

Floor & Decor is seeking a Cashier (Customer Service Associate) to warmly greet customers and manage checkout processes with a POS system. The role emphasizes delivering exceptional service, assisting with product recommendations, and handling returns with accuracy.

The position is available as both full-time and part-time, with potential travel for store support as needed. We value friendly, entrepreneurial, and accountable team members who can work in a busy environment and maintain Floor &

Qualifications

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Job description

Floor & Decor is seeking a Cashier (Customer Service Associate) to warmly greet customers and manage checkout processes with a POS system. The role emphasizes delivering exceptional service, assisting with product recommendations, and handling returns with accuracy.

The position is available as both full-time and part-time, with potential travel for store support as needed. We value friendly, entrepreneurial, and accountable team members who can work in a busy environment and maintain Floor &