Endpoint Operations Engineer — Automation & Security

Astreya China; Seattle (WA); On-site; USD 85,000 - 134,000; Full time

Benefits offered by this job

Medical benefits (UHC)

Dental benefits (UHC)

Vision benefits (UHC)

401k plan

FSA / HSA

Job summary

Astreya China seeks a Client Operations Support Engineer to manage and improve the endpoint fleet across Windows, macOS, iOS, and Android. You will use Intune and other platforms to enroll, configure, deploy, and retire devices while ensuring security and compliance.

You will automate remediation with PowerShell, participate in testing and rollout planning, and collaborate with Service Delivery to prioritize work and resolve escalations.

Qualifications

• Solid foundation in endpoint management across Windows, macOS, iOS, and Android.
• Experience with patch and vulnerability management and identity concepts.
• Experience defining requirements and test activities for configuration changes.

Responsibilities

• Manage endpoints across full lifecycle (enrollment, configuration, compliance, deployment, retirement) on Windows 11, macOS, iOS, Android using a modern MDM/MDM platform.
• Package, test, and deploy applications; manage patching and baseline configurations.
• Monitor and administer endpoint security controls and data protection policies.
• Automate remediation with scripting (PowerShell) to reduce manual work.
• Support ticket queue and escalate to onsite engineers with full diagnostic context.
• Maintain CMDB and asset lifecycle accuracy for managed devices.

Skills

Endpoint management

Configuration management

Scripting

ITSM practices

Root-cause troubleshooting

Strong communication

Project coordination

Education

Bachelor's degree

Tools

Intune

Windows Autopilot

Tanium

Apple Business Manager

Samsung Knox

PowerShell

Job description

Astreya China seeks a Client Operations Support Engineer to manage and improve the endpoint fleet across Windows, macOS, iOS, and Android. You will use Intune and other platforms to enroll, configure, deploy, and retire devices while ensuring security and compliance.

You will automate remediation with PowerShell, participate in testing and rollout planning, and collaborate with Service Delivery to prioritize work and resolve escalations.