Endpoint Management Lead: Automation & Security

WithumSmith+Brown PC; Buffalo (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

WithumSmith+Brown, PC is seeking an IT Services Supervisor – Endpoint Management in Buffalo, NY to lead the Endpoint Management team and shape the program’s technical direction. You will oversee the endpoint lifecycle, enforce standards, and drive security and reliability across the enterprise.

The role requires deep experience with Intune, Windows, Azure AD, and automation, plus the ability to mentor analysts, manage priorities, and collaborate across Infrastructure, Security, Identity, and

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or equivalent.
• 8+ years enterprise endpoint management experience.
• 3+ years leading technical teams.
• Experience supporting enterprise environments of 2,000+ endpoints (preferred).
• Experience leading enterprise technology implementations and operational improvements.

Responsibilities

• Lead daily operations of the Endpoint Management team and ensure SLA attainment.
• Oversee full endpoint lifecycle: procurement, deployment, Autopilot provisioning, software delivery, patching, security, refresh, and retirement.
• Own endpoint standards for Windows, M365, Intune, Entra ID, mobile devices, and endpoint security.
• Serve as the senior technical escalation point for endpoint technologies and complex incidents.
• Drive automation through PowerShell, Microsoft Graph, and modern management technologies.
• Partner with Infrastructure, Security, Identity, Networking, Service Desk, and Facilities on enterprise initiatives.
• Lead EP technology refreshes, M&A EP integrations as needed, and enterprise endpoint projects.
• Maintain documentation, standards, knowledge articles, and operational procedures.
• Lead, coach, mentor, and develop assigned Analysts.
• Conduct regular one‑on‑one meetings, annual performance reviews, and career planning discussions.
• Develop Individual Development Plans (IDPs) for each direct report.
• Identify technical skill gaps and create training and certification roadmaps.
• Promote cross‑training, knowledge sharing, succession planning, and leadership development.
• Assign stretch projects that expand technical expertise and leadership capabilities.
• Build a culture of accountability, collaboration, continuous learning, and customer service excellence.

Skills

Endpoint management

PowerShell

Microsoft Graph

Intune

Azure AD

Windows 11

Automation

ITSM

Leadership

Communication

Education

Bachelor's degree in Information Technology or Computer Science

Tools

ServiceNow

Tanium

Graph API

REST APIs

Power BI

Autopilot

Job description

WithumSmith+Brown, PC is seeking an IT Services Supervisor – Endpoint Management in Buffalo, NY to lead the Endpoint Management team and shape the program’s technical direction. You will oversee the endpoint lifecycle, enforce standards, and drive security and reliability across the enterprise.

The role requires deep experience with Intune, Windows, Azure AD, and automation, plus the ability to mentor analysts, manage priorities, and collaborate across Infrastructure, Security, Identity, and