Endoscopy Scheduling Coordinator

Prima CARE, PC; Mission (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K/ROTH

Paid Time Off

Job summary

Prima Care, P.C. in Fall River, MA is seeking an Endoscopy Scheduling Coordinator to manage outpatient procedures and coordinate patient flow with providers. You will handle calls, patient demographics, prep instructions, and documentation to ensure smooth scheduling.

Responsibilities include reviewing records, obtaining clearances, and maintaining accurate schedules while delivering strong customer service in a team setting.

Qualifications

• Experience in a medical office preferred.
• Healthcare environment required with HS diploma/GED and a certificate.
• Knowledge of medical terminology and anatomy; strong computer and office skills.

Responsibilities

• Answer all incoming calls regarding procedures.
• Review patient demographics and complete surgical questionnaires.
• Review medications to adjust before procedures.
• Educate patients on required preparation for procedures.
• Review records and schedule future procedures per provider guidance.
• Document encounter attempts and notify providers if no response.
• Obtain medical clearance and guardianship paperwork when needed.
• Enter post-surgical data into patient history.
• Review external requests to ensure patient is due for procedure.
• Complete other clerical duties as assigned.

Skills

Excellent organizational skills

Multitasking

Exceptional customer service

Attention to detail

Excellent communication

Work independently and with a team

Problem solving and prioritization

Education

High School diploma or GED

Certificate

Tools

Microsoft Office

EMR systems

Job description

Position: Endoscopy Scheduling Coordinator

Location: Fall River, MA

Job Type: Full-Time

The Endoscopy Scheduling Coordinator’s responsibilities include scheduling procedures, communicating with patients and providers, and maintaining accurate schedules. The coordinator will need to be supportive of the department’s mission with a positive, constructive, and creative demeanor.

Essential Job Functions

• Answer all incoming calls regarding procedures
• Review patient demographic information and complete surgical questionnaire with patients to determine if patients health status allows them to have procedure at Outpatient Endoscopy Center vs Hospital setting
• Review all patient medications to allow provider to appropriately adjust medications before procedure (Iron, all diabetic medications and anticoagulants)
• Educate patient on required preparation for all procedures. Including mailing instruction brochure to patient
• Review patient records and schedule future procedures based on Provider’s recommendation using the American Cancer Society guidelines to ensure proper follow up.
• Generate encounter documenting attempts made to patient if no response from patient the ordering Provider/PCP is notified and letter is sent to patient explaining the importance of procedure
• Obtain all medical clearance and legal guardianship paperwork when necessary
• Enter post-surgical data into patients surgical history
• Review all incoming requests from outside facilities and providers to ensure patient is due for procedure
• Complete other clerical duties as assigned

Skills And Qualities

• Excellent organizational skills
• Ability to multitask
• Exceptional customer service
• Attention to detail
• Excellent communication skills
• Ability to work independently and with a team
• Ability to problem solve and prioritize workload

Minimum Requirements

• Experience in medical office preferred.
• Previous experience working in a healthcare environment is required with a High School diploma or graduation equivalency degree (GED) and a certificate.
• Knowledge of medical terminology and anatomy and experience with office procedures and in business/administrative processes and procedures with strong computer skills.

Benefits For Our Permanent Placements Include

• Medical, Dental, Vision and Life Insurance
• 401K/ROTH and Safe Harbor Plans
• Paid Time Off

About PrimaCARE, P.C.

Prima Care, P.C. was founded in 1996 and is a large, multi - specialty medical group serving southeastern New England. With over 150 providers, including primary care physicians and a broad range of specialists, we offer quality health care, a diversity of services and treatments, convenient and friendly service, and state -of-the-art testing facilities to support your diagnosis and treatments.

In addition to our main Fall River campus and walk-in Center, Prima Care has medical offices and Walk In centers in Somerset, Westport, and Dartmouth, as well as satellite offices in Tiverton, Rhode Island. We also provide care in patient’s homes, nursing homes and hospitals and two Outpatient Physical Therapy clinics located in Fall River and Somerset, MA.

We live and work by the golden rule and our company values that include integrity, respect, professionalism, ethical behavior and partnership.