Endoscopy Scheduling Coordinator

Cooley Dickinson Hospital; Northampton (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Cooley Dickinson Hospital, Inc. is seeking a Scheduling Coordinator to manage procedure scheduling and perform a variety of secretarial and statistical duties. You will log daily activities and maintain clear communication with ordering offices to ensure EMR accuracy.

This 1199SEIU Bargaining Unit position reports to the Director of Perioperative Services and operates within established policies and procedures. Onsite work location is 30 Locust Street, with a 40-hour work week.

Qualifications

• High School Diploma or Equivalent required.
• 1–3 years of medical/hospital secretarial experience required.
• Previous scheduling and computer experience required.
• Strong ability to interact with individuals at varying intellectual levels.

Responsibilities

• Create new medical records for patients as needed.
• Gather data for paper and electronic chart creation.
• Meet the needs of the department and physicians.
• Apply scheduling and block guidelines; schedule meetings accordingly.
• Report problems to the Manager or Shift Charge Nurse promptly.
• Check in patients at front desk per EMR workflow.
• Collaborate with management to improve systems.
• Answer phones and route messages.
• Prepare routine statistical reports.
• Perform secretarial duties including intra-operating report logging and distribution of OR/Endoscopy schedules.

Skills

Scheduling

Computer literacy

Medical secretarial experience

Communication skills

Education

High School Diploma or Equivalent

Tools

EMR systems

Job description

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
The Scheduling Coordinator is responsible for scheduling procedures and performing a variety of secretarial and statistical duties, logging daily activities, and answering phones as available. The Scheduling Coordinator is responsible to maintain constant communication with ordering offices to ensure no discrepancies exist in the electronic medical record system(s).

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Director, Perioperative Services and operates within established organizational and departmental policies and procedures.

Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.: Does this position require Patient Care? No

Essential Functions

Work within policy to create new medical records for patients as needed.

• -Gather data for creation of both paper and electronic chart.
• -Assist in meeting the needs of the department and the physicians.
• -Appropriately apply scheduling and block guidelines; allow for meeting times.
• -Report problems/potential problems to the Manager or Shift Charge Nurse in a timely manner.
• -Check in patients at front desk in accordance with the electronic medical record workflow.
• -Collaborate with management team to solve problems and improve systems.
• -Answer phones. Prioritize messages and deliver them appropriately.
• -Prepare routine statistical reports.
• -Perform all secretarial duties in an accurate/efficient manner including without limitation intra-operating report logging and distribution of OR or Endoscopy schedule and mail daily.
• -Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.
• -Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise.
• -Meet annual competency and retraining requirements.
• -Attend meetings as required.

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
One (1) to three (3) years of medical/hospital secretarial experience required Previous scheduling and computer experience required

Knowledge, Skills and Abilities

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

30 Locust Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.13 - $26.14/Hourly

Grade

SC2C25

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionallly (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

EEO Statement

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.