Medical Receptionist/Assistant

Prima CARE, PC; Fall River (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

PrimaCARE, P.C. is seeking a FLEXIBLE Medical Assistant who can also perform front office duties across multiple offices in Fall River, MA. The role will float to primary care, specialty, or walk-in sites, with potential for a permanent placement.

Ideal candidates have medical assistant training, familiarity with the check-in/check-out process and EMRs, and a commitment to excellent patient service. Bilingual skills (Portuguese or Spanish) are highly valued in our community.

Qualifications

• Medical assistant training required; CMA preferred.
• Professional attitude and strong time management.
• Knowledge of medical terminology and procedures.
• Familiar with EMRs and basic administrative duties.
• Fluency in Portuguese or Spanish is valuable.

Responsibilities

• Interview patients to obtain and confirm information.
• Record histories in the EMR.
• Measure and record vital signs and prepare patients for examination.
• Assist providers and prepare exam rooms.
• Maintain a clean, safe, and compliant work environment.
• Register patients, verify insurance, and collect co-pays.
• Answer phones and schedule appointments.

Skills

Customer service

Phone etiquette

Scheduling

Medical terminology

Teamwork

Education

CMA preferred

Medical assistant training

Tools

eClinicalWorks

Job description

PrimaCARE, P.C.

Position: Medical Receptionist/Assistant

Location: Fall River, MA

Job Type: Full-Time/Part-Time

Job Description

Prima CARE is hiring a FLEXIBLE Medical Assistant who can also perform basic front office duties in a variety of settings within a large medical practice in Fall River, Massachusetts. This individual would "float" as needed to various Primary Care, specialty, or Walk-in practices, perhaps finding a suitable permanent full-time position in one of the offices in our organization.

Excellent patient care, efficiency, and quick learning are important qualities. Training and experience as a Medical Assistant are valuable, along with familiarity with the check-in/check-out process and other office duties.

Responsibilities Include

• Comfort with a basic patient interview to obtain and confirm information.
• Recording history and medical information into an electronic medical record (eClinicalWorks).
• Preparing patients for examination by taking and recording vital signs, height and weight.
• Assisting a provider in the examination, cleaning, stocking, and preparing the room between patients.
• Maintaining a safe, secure, and healthy team-based work environment. Ensuring the reception and waiting areas are clean.
• Greeting and registering patients, verifying patient and insurance information, and assisting patients in completing medical forms.
• Answering incoming phone calls, answering or referring inquiries appropriately.
• Scheduling appointments and collecting co-payments.
• Protecting patient confidentiality by being familiar with HIPAA rules and procedures.

Minimum Requirements

• Training as a medical assistant is required. CMA preferred. Experience is desirable, but we can train and mentor.
• Professional attitude, working well with other staff members and supervisors, excellent time management and organizational skills.
• Knowledge of medical terminology, procedures, and common diagnoses.
• Familiarity with computers and electronic medical records.
• Knowledge of general administrative and clerical procedures and some familiarity with healthcare insurance.
• Strong commitment to an excellent patient experience and customer service.
• Fluency in Portuguese or Spanish are particularly valuable in our community.

About PrimaCARE, P.C.

Prima Care, P.C. was founded in 1996 and is a large, multi-specialty medical group serving southeastern New England. With over 150 providers, including primary care physicians and a broad range of specialists, we offer quality health care, a diversity of services and treatments, convenient and friendly service, and state–of–the–art testing facilities to support your diagnosis and treatments.

In addition to our main Fall River campus and walk-in Center, Prima Care has medical offices and Walk-In centers in Somerset, Westport, and Dartmouth, as well as satellite offices in Tiverton, Rhode Island. We also provide care in patient’s homes, nursing homes and hospitals and two Outpatient Physical Therapy clinics located in Fall River and Somerset, MA.

We live and work by the golden rule and our company values that include integrity, respect, professionalism, ethical behavior and partnership.