Endoscopy Scheduling Coordinator

Partner's Healthcare; Northampton (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Mass General Brigham is seeking a Scheduling Coordinator to manage procedure scheduling, perform secretarial duties, and log daily activities. You will maintain communication with ordering offices to ensure EMR accuracy and operate under established hospital policies.

The role requires 1–3 years of medical secretarial experience and scheduling/computer skills. The position is onsite at a hospital setting, with standard 40-hour weeks and a pay range reflecting hourly wage.

Qualifications

• One (1) to three (3) years of medical/hospital secretarial experience required.
• Scheduling and computer experience required.
• Education: High School Diploma or Equivalent.

Responsibilities

• Gather data for creation of both paper and electronic chart.
• Assist in meeting the needs of the department and the physicians.
• Appropriately apply scheduling and block guidelines; allow for meeting times.
• Report problems to Manager or Shift Charge Nurse in a timely manner.
• Check in patients at front desk in accordance with the electronic medical record workflow.
• Collaborate with management team to solve problems and improve systems.
• Answer phones and prioritize messages.
• Prepare routine statistical reports.

Skills

Medical secretarial experience

Education

High School Diploma or Equivalent

Tools

EMR systems

Job description

Job Summary

The Scheduling Coordinator is responsible for scheduling procedures and performing a variety of secretarial and statistical duties, logging daily activities, and answering phones as available. The Scheduling Coordinator is responsible to maintain constant communication with ordering offices to ensure no discrepancies exist in the electronic medical record system(s). This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Director, Perioperative Services and operates within established organizational and departmental policies and procedures. Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.: Does this position require Patient Care? No

Essential Functions

• Gather data for creation of both paper and electronic chart.
• Assist in meeting the needs of the department and the physicians.
• Appropriately apply scheduling and block guidelines; allow for meeting times.
• Report problems/potential problems to the Manager or Shift Charge Nurse in a timely manner.
• Check in patients at front desk in accordance with the electronic medical record workflow.
• Collaborate with management team to solve problems and improve systems.
• Answer phones. Prioritize messages and deliver them appropriately.
• Prepare routine statistical reports.
• Perform all secretarial duties in an accurate/efficient manner including without limitation intra-operating report logging and distribution of OR or Endoscopy schedule and mail daily.
• Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.
• Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise.
• Meet annual competency and retraining requirements.
• Attend meetings as required.

Qualifications

• Education: High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree? No
• Licenses and Credentials: Experience—One (1) to three (3) years of medical/hospital secretarial experience required. Previous scheduling and computer experience required.

Additional Job Details

• Physical Requirements: Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
• Remote Type: Onsite
• Work Location: 30 Locust Street
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Pay Range: $19.13 - $26.14/Hourly
• Grade: SC2C25

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership 'looks like' by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.