Endocrinology Patient Access Specialist

Baptist Health; New Albany (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Medical Group in New Albany, IN is seeking a Patient Access Coordinator for the Endocrinology department. This full-time, first-shift role involves patient registration, eligibility verification, and front-desk support to ensure smooth clinic operations.

The ideal candidate will have a high school diploma or equivalent and experience in patient access or registration, with strong customer service and communication skills. Equal opportunity employer.

Qualifications

• High school diploma or equivalent required.
• Registration experience preferred.
• Keywords: Patient Access, Coordinator, Front Desk, Office, Front Office, Receptionist, Clinic, Customer Service, Administrative.

Responsibilities

• Register patients in a timely and accurate manner and collect demographic and insurance information.
• Verify insurance eligibility and benefits prior to visits.
• Answer phones, direct inquiries, and assist patients in person.
• Establish patient payment estimates and assist with point-of-service collections.
• Communicate benefits and payment plans with patients and families.
• Pre-register patients and maintain accurate visit information in the system.
• Maintain knowledge of access services regulations and compliance requirements.
• Deliver excellent customer service to patients, staff, and physicians.

Skills

Patient access

Front desk

Customer service

Administrative

Education

High school diploma or equivalent

Job description

Baptist Health Medical Group in New Albany, IN is seeking a Patient Access Coordinator for the Endocrinology department. This full-time, first-shift role involves patient registration, eligibility verification, and front-desk support to ensure smooth clinic operations.

The ideal candidate will have a high school diploma or equivalent and experience in patient access or registration, with strong customer service and communication skills. Equal opportunity employer.