Oncology Patient Access Specialist - Day Shift

Community Health Network; Indianapolis (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Community Health Network in Indianapolis is seeking an Associate Patient Access Representative for the Oncology South location. You will be the first contact for patients, handling registration, scheduling and financial clearance to ensure smooth visits.

Key duties include verifying insurance, collecting payments, and using EPIC to pre-register patients, while maintaining compliance and accurate demographics for the electronic health record.

Qualifications

• High School Diploma or GED required.
• 1+ years experience in healthcare office setting or strong customer service background.
• Proficient in all types of registrations (inpatient, outpatient, and emergency admits).
• Verifies CMS standards and communicates coverage and eligibility information to the patient.

Responsibilities

• Handle front-desk duties including patient registration and scheduling.
• Perform payment collection and insurance verification.
• Prepare patients administratively and financially for visits with compliant processes.
• Verify and update patient demographics and financial information in the EHR.

Skills

Customer service

Communication skills

Front-desk experience

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network in Indianapolis is seeking an Associate Patient Access Representative for the Oncology South location. You will be the first contact for patients, handling registration, scheduling and financial clearance to ensure smooth visits.

Key duties include verifying insurance, collecting payments, and using EPIC to pre-register patients, while maintaining compliance and accurate demographics for the electronic health record.