Endocrinology Front Office Coordinator: Growth & Patient Care

Orlando Health, Inc.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Medical Clinic Orlando Health is hiring a Front Office Assistant in the Endocrinology department. The role involves patient registration, scheduling, and referrals, with travel to Wesley Chapel and Zephyrhills as needed.

The position supports office operations under multiple managers. Qualifications include a high school diploma or equivalent and at least 6 months in a clerical or customer service setting.

Qualifications

• High School graduate or equivalent.
• Six (6) months’ experience in a clerical office, or general business, and/or customer service setting

Responsibilities

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Interacts with patients and families in a professional manner.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance/Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists Billing Service as requested.

Job description

Florida Medical Clinic Orlando Health is hiring a Front Office Assistant in the Endocrinology department. The role involves patient registration, scheduling, and referrals, with travel to Wesley Chapel and Zephyrhills as needed.

The position supports office operations under multiple managers. Qualifications include a high school diploma or equivalent and at least 6 months in a clerical or customer service setting.