Cardiology Front Office Coordinator

Florida Medical Clinic Orlando Health; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Education & career growth

Health & wellness

Retirement contributions

Parental leave

Fertility benefits

Adoption assistance

Backup care for children/elders/pets

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant for our Cardiology department at the Tampa location. The role handles patient registration, scheduling, and referrals under supervision, with travel to Tampa, Wesley Chapel, and Zephyrhills as needed.

The position requires a high school diploma and at least six months in a clerical office, customer service, or related setting. Expect a supportive team, opportunities for growth, and a focus on accurate data handling and

Qualifications

• High School graduate or equivalent.
• Six (6) months experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres to and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
• Demonstrates competency in use of office equipment, technology and answers telephone calls appropriately.
• Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
• Interacts with patients and families in a professional manner.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance/Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists Billing Service as requested.

Skills

Customer service

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant for our Cardiology department at the Tampa location. The role handles patient registration, scheduling, and referrals under supervision, with travel to Tampa, Wesley Chapel, and Zephyrhills as needed.

The position requires a high school diploma and at least six months in a clerical office, customer service, or related setting. Expect a supportive team, opportunities for growth, and a focus on accurate data handling and