OB/GYN Front Desk Specialist — Growth & Benefits

Orlando Health; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF (Public Service Loan Forgiveness)

Health, dental, vision benefits

Retirement match up to 5%

Paid parental leave/ PTO

Job summary

Florida Medical Clinic Orlando Health seeks a Front Office Assistant to support ambulatory/physician office operations in the OB/GYN department at the Wesley Chapel location. Responsibilities include patient registration, phone coverage, appointment scheduling, and referrals under supervision.

Position involves travel based on business needs; schedule is Monday–Friday with varied start times. Provides critical front-office support in a busy clinic with opportunities for growth and staff

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT coding.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Skills

Typing speed 30 wpm

ICD & CPT knowledge

Education

High School diploma

Job description

Florida Medical Clinic Orlando Health seeks a Front Office Assistant to support ambulatory/physician office operations in the OB/GYN department at the Wesley Chapel location. Responsibilities include patient registration, phone coverage, appointment scheduling, and referrals under supervision.

Position involves travel based on business needs; schedule is Monday–Friday with varied start times. Provides critical front-office support in a busy clinic with opportunities for growth and staff