Endocrinology Clinic Secretary - Patient Scheduling & Admin

Akron Children's; Akron (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Akron Children's in Akron, OH, is seeking a detail-oriented medical secretary to support the Endocrinology department. The role handles scheduling, phone routing, dictation, data entry, and routine office procedures, ensuring accurate documentation and efficient operations.

The ideal candidate has at least 1 year in secretarial duties, excellent communication skills, and proficiency with Microsoft Office. This onsite position offers regular hours and a collaborative healthcare environment.

Qualifications

• Education: High School diploma or equivalent required.
• 1 year of secretarial experience required.
• Medical/clinical setting experience preferred.
• Strong verbal and written communication.

Responsibilities

• Schedules and receives patients/families for all department services (appointments, testing, procedures, etc.)
• Answers and routes telephone calls from within or outside of the organization.
• Types reports, letters and dictation, Xeroxing, faxing, and data entry into various applications.
• Coordinates office procedures and efficient operations of department.
• Communicates effectively via personal contact, phone and in writing with patients/families, hospital staff, community professionals, insurance companies, etc.
• Accurately uses all Microsoft applications necessary for reports, letters, forms, etc.
• May assist with timekeeping and tracking of staff requirements (annual education, performance evaluations, onboarding checklists, orientation, etc. )
• Maintains office supplies.
• Assists with project work.
• Participates in cross coverage efforts with other secretaries/departments as directed.
• Other duties as assigned.

Skills

Secretarial skills

Communication

Telephone skills

Microsoft Office

Data entry

Confidential information handling

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Akron Children's in Akron, OH, is seeking a detail-oriented medical secretary to support the Endocrinology department. The role handles scheduling, phone routing, dictation, data entry, and routine office procedures, ensuring accurate documentation and efficient operations.

The ideal candidate has at least 1 year in secretarial duties, excellent communication skills, and proficiency with Microsoft Office. This onsite position offers regular hours and a collaborative healthcare environment.