End-User Tech Specialist & IT Support Pro

Cirrus Aircraft; Duluth (MN); On-site; USD 34,963 - 56,095; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) Plan with company match

Tuition reimbursement program

Job summary

Cirrus Aircraft in Duluth, Minnesota is hiring a Client Technologies Specialist to support IT needs for all employees. This role involves troubleshooting, providing end-user support, and maintaining IT systems while ensuring high levels of service.

The ideal candidate has an Associate's degree and technical support experience, especially with Microsoft 365 and various technologies. Cirrus offers comprehensive health coverage and a 401(k) plan with company match, among other benefits.

Qualifications

• 1+ years technical support/Systems Administration preferred.
• Experience with computer hardware, software, mobile devices and peripherals.
• Experience troubleshooting networks and connectivity issues.

Responsibilities

• Provide consulting assistance to Cirrus personnel regarding use of technologies.
• Maintain, analyze, and troubleshoot IT hardware and software.
• Create and manage Service Requests, Incidents, and Problems through ticketing.

Skills

Technical support

Troubleshooting

User support

Microsoft 365 administration

Education

Associates degree in computer related field

Tools

ITIL Foundation Certification

Microsoft System Center

Jamf Pro

Job description

Cirrus Aircraft in Duluth, Minnesota is hiring a Client Technologies Specialist to support IT needs for all employees. This role involves troubleshooting, providing end-user support, and maintaining IT systems while ensuring high levels of service.

The ideal candidate has an Associate's degree and technical support experience, especially with Microsoft 365 and various technologies. Cirrus offers comprehensive health coverage and a 401(k) plan with company match, among other benefits.