End User Support Specialist

Indotronix Avani Group; Saint Petersburg (FL); On-site; USD 41,328 - 46,838; Part time

Job summary

A technology support firm is seeking an End User Support Analyst in St. Petersburg, FL. This mid-senior level role requires 5 to 8 years of experience in supporting end users. Key responsibilities include troubleshooting and maintaining computer hardware/software, and expertise with ServiceNow and various networking tools. The compensation ranges between $30.00/hr - $34.00/hr based on skills and experience. It's a contract-based position, ideal for candidates looking for a dynamic work environment.

Qualifications

• 5 to 8 years of experience in End User Support.
• Expertise in installing, troubleshooting, and maintaining computer hardware and software.

Responsibilities

• Experience with ServiceNow and various proprietary software.
• Troubleshoot and maintain office 365 and Exchange Online.
• Basic knowledge in networking and system migration.

Skills

ServiceNow

GoToAssist

Proprietary Software

Chrome

VPN

F5

Global Protect

Office 365

Exchange Online

Windows

SharePoint

Exchange

Network troubleshooting

Job description

Title

End User Support Analyst

Compensation

Pay Range: $30.00/hr - $34.00/hr – based on skills and experience.

Responsibilities

• Experience with ServiceNow, GoToAssist, Proprietary Software, Chrome, VPN, F5, Global Protect, Office 365, and Exchange Online.
• Expertise with Windows, SharePoint, Exchange, migration, and basic networking.
• Installing, troubleshooting, and maintaining computer hardware and software.

Requirements

5 to 8 years of experience in End User Support.

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Customer Service and Information Technology

Industry

Financial Services, Banking, and Information Services

Location

St. Petersburg, FL