End-User Support Engineer Lead - Hybrid

Chomonix; Anoka, Northern (MN, KY); Hybrid; USD 80,000 - 112,000; Full time

Benefits offered by this job

PTO 24 days/year

12.5 paid holidays

Comprehensive benefits package

Pension plan

Job summary

Anoka County Information Technology Department seeks a Lead End User Support Engineer in a hybrid role at the Anoka County Government Center. You will lead desktop engineering, manage Windows endpoints, and support Microsoft 365 and VDI environments.

Requires a bachelor’s degree and 6+ years of related experience; strong communication skills and ability to train others are essential. The role includes after-hours on-call rotation and opportunities for professional growth.

Qualifications

• Requires a bachelor’s degree and at least 6 years of job-related experience.
• Experience administering Windows endpoint platforms and Microsoft 365 client apps.
• Experience with AD DS, Entra ID, and hybrid identity environments.

Responsibilities

• Lead enterprise desktop engineering to ensure reliability, security and performance.
• Administer end-user technologies including Windows, mobile devices, and VDI environments.
• Provide escalation support and mentorship within the team.

Skills

Windows endpoint

Intune administration

Jamf Pro

Active Directory

Microsoft 365

Education

Bachelor’s degree

6+ years experience

Tools

MECM/SCCM

Microsoft Intune

Jamf Pro

Job description

Anoka County Information Technology Department seeks a Lead End User Support Engineer in a hybrid role at the Anoka County Government Center. You will lead desktop engineering, manage Windows endpoints, and support Microsoft 365 and VDI environments.

Requires a bachelor’s degree and 6+ years of related experience; strong communication skills and ability to train others are essential. The role includes after-hours on-call rotation and opportunities for professional growth.