End User IT Support Technician — Windows 10–11

Link Technologies; Las Vegas (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Link Technologies, a Las Vegas-based IT consulting firm, is seeking an End User Support Technician to join our team. You will install, configure, troubleshoot Windows desktops and MS 365 apps, and perform OS imaging and hardware deployments across a fast-paced environment.

The role requires hands-on support, strong customer service, and physical work including lifts up to 40 lbs. Nevada Gaming Card eligibility is required for employment consideration.

Qualifications

• Must be 21 years of age or older.
• Able to work any shift, including nights, weekends, and holidays.
• Strong hands-on experience with Windows 10 to Windows 11 migrations and OS deployment.
• Experience deploying desktops, laptops, monitors, printers and end-user devices.
• Ability to lift up to 40 lbs and travel across a large property.

Responsibilities

• Provide hands-on IT support to end users across the organization.
• Install, configure, and troubleshoot Windows desktops and MS 365 apps.
• Perform OS imaging, deployments, and hardware troubleshooting.
• Assist with device setup, moves, and cable management.
• Maintain professional communication in a fast-paced environment.

Skills

Win10–Win11 migrations

End-user hardware deployment

Desk-side support

Windows & M365 administration

Active Directory basics

Customer service

Physical lifting (up to 40 lbs)

Tools

Active Directory

MacOS basics

Job description

Link Technologies, a Las Vegas-based IT consulting firm, is seeking an End User Support Technician to join our team. You will install, configure, troubleshoot Windows desktops and MS 365 apps, and perform OS imaging and hardware deployments across a fast-paced environment.

The role requires hands-on support, strong customer service, and physical work including lifts up to 40 lbs. Nevada Gaming Card eligibility is required for employment consideration.