End User & IAM Support Specialist – Onsite

DK Consulting; Crownsville (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

DK Consulting is seeking an End User Support Specialist to support the DoIT GIS program at 100 Community Pl, Crownsville, MD. The role focuses on onboarding/offboarding, IAM security, and daily access monitoring to ensure compliant IT system usage.

The position requires a bachelor’s degree in a technical field and at least three years of related experience. Attendance is 100% onsite with in-person interview mode.

Qualifications

• Bachelor’s degree in a technical or related field is required.
• Minimum of 3 years of related experience in a similar role.

Responsibilities

• Process security forms for DoIT applications and review daily reports within State operating mandates.
• Onboarding & Offboarding requests for ADPICS, FMIS & RSTARS.
• Maintaining Mainframe Security; Global Security Table; ADPICS Security Table; FMIS Security Screens; RSTARS Security Table.
• Reviewing daily access & activity reports for issues.
• Generate, review, and analyze reports regarding access rights to IT systems on established schedules; follow procedures to identify and resolve access-related issues.
• Onboarding & Offboarding of BAS Application Accounts.
• Initiate, escalation, and track efforts to resolve IAM related technical issues following incident and problem management procedures.
• Identify and document IT systems and data owners; recommend procedures for managing access within IAM.
• Assist in preparing and presenting training on IAM topics or procedures for customers and team members.
• Other duties as assigned

Education

Bachelor’s degree from an accredited college or university with a major in computer science, information systems, engineering, business, or a related scientific or technical discipline

Three (3) years of equivalent experience in a related field

Job description

DK Consulting is seeking an End User Support Specialist to support the DoIT GIS program at 100 Community Pl, Crownsville, MD. The role focuses on onboarding/offboarding, IAM security, and daily access monitoring to ensure compliant IT system usage.

The position requires a bachelor’s degree in a technical field and at least three years of related experience. Attendance is 100% onsite with in-person interview mode.