End User Engineer II

OU Health; Oklahoma City (OK); On-site; USD 65,000 - 95,000; Full time

Job summary

OU Health is seeking an End User Engineer II to help design, implement, and support virtualization systems and cloud environments. You will diagnose complex incidents, recommend improvements, and contribute to security-focused processes.

A Bachelor's degree and 3–5 years of relevant experience are required, with intermediate certifications within the first year of employment. You will participate in enterprise projects, lead initiatives as needed, and provide Tier II endpoint support,

Qualifications

• Bachelor's degree required.
• 3-5 years of relevant experience required.
• Intermediate certification within one year of employment (examples provided).

Responsibilities

• Assists in design and configuration of secure and scalable VSI solutions for the enterprise.
• Implementation and support of the cloud environment.
• Assess emerging industry trends; develop strategic solutions.
• Manages data collection, reporting, and trending for critical devices and components.
• Participates in technical implementation projects and initiatives.
• Provides Tier II support for all endpoint components.

Skills

VSI design

Cloud implementation

Data reporting

Project leadership

Endpoint support

Education

Bachelor's Degree

Intermediate certification within 1 year (VCTA-DCV, CCA-V, MS-900/MD-102)

Job description

Position Title: End User Engineer II

Department: Information Systems

Job Description

The End User Engineer II is responsible for assisting in the design, implementation, and support of virtualization systems. This position assists in the diagnosis and resolution of the most complex platform incidents and requests that require research and diagnosis, and recommends process changes that improve the implementation, maintenance, and support of systems security.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Assists in the design and configuration of secure and scalable VSI solutions for the entire enterprise
• Implementation and support of the cloud environment
• Assess emerging industry trends; anticipate and develop strategic solutions
• Manages data collection, reporting, and trending for critical devices and components
• Participates in, and leads as needed, technical implementation projects and initiatives
• Provides Tier II support for all endpoint components

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education Requirements:

• Bachelor's Degree required.

Experience Requirements:

• 3-5 years of relevant experience required.

License/Certification/Registration Requirements:

• Intermediate certification obtained within one year of employment. Examples: VMware Certified Technical Associate - Data Center Virtualization 2024 [v2] (VCTA-DCV 2024), CITRIX CERTIFIED ASSOCIATE - VIRTUALIZATION (CCA-V), or MS-900: Microsoft 365 Certified: Fundamentals, MD-102: Endpoint Administrator

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.