End User Engineer II

oumedicine; Central Park (WA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

PTO

401(k)

Medical and dental plans

Job summary

OU Health in Washington state is seeking an End User Engineer II in Information Systems to assist in the design, implementation, and support of virtualization systems. This role tackles complex incidents and contributes to process improvements for security and operations.

The candidate will design VSI solutions, implement cloud environments, monitor trends, and lead technical projects while providing Tier II endpoint support. A Bachelor's degree and 3–5 years of experience are required.

Qualifications

• Bachelor's degree required.
• 3-5 years of relevant experience required.
• Intermediate certifications within one year of employment (VMware VCTA-DCV, Citrix CCA-V, MS-900, MD-102).

Responsibilities

• Design and configure secure, scalable VSI solutions for the entire enterprise.
• Implementation and support of the cloud environment.
• Assess emerging industry trends; anticipate and develop strategic solutions.
• Manage data collection, reporting, and trending for critical devices and components.
• Participate in, and lead as needed, technical implementation projects and initiatives.
• Provide Tier II support for all endpoint components.
• Performs other duties as assigned.

Skills

VSI design

Secure infrastructure

Endpoint support

Incident diagnosis

Education

Bachelor's degree

Tools

VMware (VCTA-DCV)

Citrix (CCA-V)

MS-900: Microsoft 365 Fundamentals

MD-102: Endpoint Administrator

Job description

Position Title

End User Engineer II

Department

Information Systems

The End User Engineer II is responsible for assisting in the design, implementation, and support of virtualization systems. This position assists in the diagnosis and resolution of the most complex platform incidents and requests that require research and diagnosis, and recommends process changes that improve the implementation, maintenance, and support of systems security.

Essential Responsibilities

• Assists in the design and configuration of secure and scalable VSI solutions for the entire enterprise
• Implementation and support of the cloud environment
• Assess emerging industry trends; anticipate and develop strategic solutions
• Manages data collection, reporting, and trending for critical devices and components
• Participates in, and leads as needed, technical implementation projects and initiatives
• Provides Tier II support for all endpoint components

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education Requirements: Bachelor's Degree required.

Experience Requirements: 3-5 years of relevant experience required.

License/Certification/Registration Requirements

Intermediate certification obtained within one year of employment. Examples: VMware Certified Technical Associate - Data Center Virtualization 2024 [v2] (VCTA-DCV 2024), CITRIX CERTIFIED ASSOCIATE - VIRTUALIZATION (CCA-V), or MS-900: Microsoft 365 Certified: Fundamentals, MD-102: Endpoint Administrator

Benefits

• PTO
• 401(k)
• medical and dental plans

OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.