Systems & Infrastructure Administration I

OU Health; Oklahoma City (OK); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO

401(k)

Medical plan

Dental plan

Job summary

OU Health is seeking an entry level Systems & Infrastructure Administration I to join the Information Systems team in Oklahoma City. The role focuses on foundational IT concepts, operating systems, Active Directory, storage, networking and security, with strong troubleshooting and teamwork skills to complete tasks.

The position emphasizes supporting infrastructure, monitoring tickets, and participating in projects, with a path toward certification within the first year.

Qualifications

• Bachelor's degree required.
• 0-3 years of relevant experience.
• Experience configuring, maintaining and troubleshooting servers and clients.
• Foundational IT concepts including OS, AD, storage, networking and security.

Responsibilities

• Provides Tier I support for all infrastructure components.
• Monitors ticketing queue and escalates tickets as required.
• Support of the VSI environment.
• Assess emerging industry trends; anticipate and develop strategic solutions.
• Manages data collection, reporting, and trending for critical devices and components.
• Participates in the technical implementation of projects and initiatives.
• Performs other duties as assigned.

Skills

Server OS

Client OS

Active Directory

Networking basics

OSI Model

Troubleshooting

Team collaboration

Education

Bachelor's Degree

Job description

Position Title: Systems & Infrastructure Administration I

Department: Information Systems

The Systems & Infrastructure Administrator I is an entry level position on the Systems Engineering team. The candidate should have a solid understanding of foundational IT concepts regarding Operating Systems, Active Directory, storage devices, networking, and security with thorough knowledge regarding the OSI Model. The candidate will require developed troubleshooting skills and the ability to collaborate within a team environment to successfully complete technical tasks.

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Essential Responsibilities

• Provides Tier I support for all infrastructure components.

• Monitors ticketing queue and escalates tickets as required

• Support of the VSI environment

• Assess emerging industry trends; anticipate and develop strategic solutions

• Manages data collection, reporting, and trending for critical devices and components

• Participates in the technical implementation of projects and initiatives

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education Requirements

• Bachelor's Degree required.

Experience Requirements

• 0-3 years of relevant experience required.

License/Certification/Registration Requirements

• Entry level certification required within one year of employment such as Red Hat Certified System Administrator or Exam AZ-800: Administering Windows Server Hybrid Core Infrastructure

Knowledge/Skills/Abilities Required

• Experience configuring, maintaining and troubleshooting server and client Operating systems, storage devices and applications.

• Understanding of foundational IT concepts regarding Operating Systems, Active Directory, storage devices, networking and security.

• Thorough knowledge regarding the OSI Model

• Ability to solve/troubleshoot moderate to complex problems

• Ability to collaborate within a team environment

Current OU Health Employees - Please click HERE to login.

OU Health is an equal opportunity employer.

• We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

• We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.