Systems & Infrastructure Administration I

OU Medicine, Inc.; Central Park (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

OU Health in Oklahoma seeks an entry level Systems & Infrastructure Administrator I to join the Information Systems team. The role emphasizes foundational IT concepts, including operating systems, Active Directory, storage, networking, and security, with strong troubleshooting and teamwork.

Responsibilities include Tier I infrastructure support, ticket queue monitoring, VSI environment support, project participation, and data collection for device metrics.

Qualifications

• Bachelor’s degree required.
• 0-3 years of relevant experience.
• Entry-level certification within one year such as RHCSA or AZ-800.
• Experience configuring, maintaining and troubleshooting server and client operating systems, storage and networking.
• Foundational IT concepts and OSI model knowledge.
• Ability to troubleshoot and collaborate in a team.

Responsibilities

• Provides Tier I support for all infrastructure components.
• Monitors ticketing queue and escalates tickets as required.
• Support of the VSI environment.
• Participates in the technical implementation of projects and initiatives.
• Manages data collection, reporting, and trending for critical devices and components.
• Performs other duties as assigned.

Skills

Operating systems

Active Directory

Storage devices

Networking

Security

OSI model

Troubleshooting

Team collaboration

Education

Bachelor's Degree

Tools

Red Hat Certified System Administrator

AZ-800: Administering Windows Server Hybrid Core Infrastructure

Job description

Position Title: Systems & Infrastructure Administration I

Department: Information Systems

Job Description: The Systems & Infrastructure Administrator I is an entry level position on the Systems Engineering team. The candidate should have a solid understanding of foundational IT concepts regarding Operating Systems, Active Directory, storage devices, networking, and security with thorough knowledge regarding the OSI Model. The candidate will require developed troubleshooting skills and the ability to collaborate within a team environment to successfully complete technical tasks.

Essential Responsibilities

• Provides Tier I support for all infrastructure components.
• Monitors ticketing queue and escalates tickets as required.
• Support of the VSI environment.
• Assess emerging industry trends; anticipate and develop strategic solutions.
• Manages data collection, reporting, and trending for critical devices and components.
• Participates in the technical implementation of projects and initiatives.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

• Education Requirements: Bachelor’s Degree required.
• Experience Requirements: 0-3 years of relevant experience required.

License/Certification/Registration Requirements

• Entry level certification required within one year of employment such as Red Hat Certified System Administrator or Exam AZ-800: Administering Windows Server Hybrid Core Infrastructure Knowledge/Skills/Abilities Required.

Knowledge/Skills/Abilities Required

• Experience configuring, maintaining and troubleshooting server and client Operating systems, storage devices and applications.
• Understanding of foundational IT concepts regarding Operating Systems, Active Directory, storage devices, networking and security.
• Thorough knowledge regarding the OSI Model.
• Ability to solve/troubleshoot moderate to complex problems.
• Ability to collaborate within a team environment.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure.

OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions.

Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.