End User Computing Admin — On‑Site IT & Endpoint Security

Uline; Waukegan (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Complete health insurance coverage and

401(k) with 6% employer match starts—d

Paid holidays and generous PTO

Tuition Assistance Program for cont.Ed

Job summary

Uline is seeking an End User Computing Administrator to hands-on manage, support, and improve software and systems powering North American operations. The role emphasizes patch management, EDR security, and ongoing process improvements to boost reliability and performance.

Ideal candidates hold a Bachelor's degree in a relevant field with 3+ years in desktop support or systems administration, plus strong Windows/macOS experience and excellent communication skills.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or related field.
• 3+ years of hands-on experience in desktop support, systems administration or end-user computing environments.
• Experience supporting Windows and macOS environments using endpoint management, virtualization and core networking technologies.
• Excellent communication, collaboration and problem-solving skills.
• Uline does not participate in the H1-B lottery.

Responsibilities

• Test and implement software applications to deliver reliable technology solutions that support business needs.
• Troubleshoot and resolve hardware and software issues, escalating complex problems to the appropriate teams as needed.
• Protect company devices and systems through patch management and endpoint detection and response (EDR) tools.
• Identify and document technology and process improvements to enhance system performance and ensure efficient operations.

Skills

Desktop support

Systems administration

End-user computing

Windows

macOS

Endpoint management

Virtualization

Networking

Communication

Problem-solving

Education

Bachelor's degree in Computer Science, Information Technology or related field

Job description

Uline is seeking an End User Computing Administrator to hands-on manage, support, and improve software and systems powering North American operations. The role emphasizes patch management, EDR security, and ongoing process improvements to boost reliability and performance.

Ideal candidates hold a Bachelor's degree in a relevant field with 3+ years in desktop support or systems administration, plus strong Windows/macOS experience and excellent communication skills.