End-to-End Order Specialist — Customer Success

L&T Technology Services; Shoreview (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading technology services firm in Shoreview, MN is seeking a Customer Order Manager to oversee the entire order life cycle for assigned accounts. You will coordinate with internal teams and ensure timely processing while maintaining high customer satisfaction. Ideal candidates will have experience in customer order and account management, with an emphasis on detail, collaboration, and results-driven philosophy. This role is critical in improving processes and enhancing customer experiences.

Qualifications

• Experience in customer order management, account management, or supply chain highly valued.
• Familiarity with Quality Management Systems is a plus.
• May require licensing for compliance with export control regulations.

Responsibilities

• Manage the end-to-end order life cycle for assigned customer accounts.
• Act as the single point of contact between customers and internal teams.
• Ensure all orders are shipped on time and in compliance with export regulations.
• Investigate and resolve complex customer inquiries.
• Contribute to process improvement initiatives.

Skills

Customer order management

Detail orientation

Collaboration

Results-driven

Order lifecycle expertise

Strong communication skills

Job description

A leading technology services firm in Shoreview, MN is seeking a Customer Order Manager to oversee the entire order life cycle for assigned accounts. You will coordinate with internal teams and ensure timely processing while maintaining high customer satisfaction. Ideal candidates will have experience in customer order and account management, with an emphasis on detail, collaboration, and results-driven philosophy. This role is critical in improving processes and enhancing customer experiences.