End-to-End Mortgage Operations Leader

Village Capital & Investment; Henderson (NV); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Mgmt-level role

Health insurance

401(k) matching

Paid time off

Dental insurance

Vision insurance

Life insurance

Job summary

Village Capital & Investment LLC in Henderson, NV seeks an Origination to Servicing Manager to lead mortgage operations from origination through post-closing and servicing transfer. You will ensure complete, accurate files and investor-ready documents while guiding cross-functional teams to strengthen controls and compliance.

You will oversee post-closing reviews, manage discrepancies, and drive process improvements to reduce defects and cycle times.

Qualifications

• 5+ years of experience in mortgage operations, escrow, title, settlement, mortgage post-closing or related field.
• Previous experience as an Escrow Officer, Title Officer, Settlement Agent, Post-Closing Specialist, Mortgage Operations Specialist, or similar mortgage professional.
• Strong knowledge of mortgage closing and settlement processes, title insurance, escrow procedures, recording requirements, and mortgage documentation.
• Demonstrated ability to review Closing Disclosures, HUD-1s, settlement statements, title documents, deeds, deeds of trust/mortgages, assignments, and recorded instruments.
• Excellent communication, organizational, analytical, problem-solving and leadership skills with attention to detail.

Responsibilities

• Oversee post-closing review of mortgage loan files and documentation.
• Identify and investigate title, escrow, settlement, recording discrepancies.
• Manage curative actions for missing or inaccurate documents and recording deficiencies.
• Coordinate with closing agents, title companies, settlement providers, attorneys, and county offices to resolve issues.
• Monitor post-closing exceptions and aging; ensure timely resolution.
• Escalate complex or high-risk matters and ensure proper resolution and follow-up.
• Oversee processes moving loans from origination/closing through post-closing and servicing transfer.
• Establish controls to ensure file completeness and readiness for servicing/investor delivery.
• Partner with internal teams to address operational issues and improve handoffs.
• Identify process gaps that cause defects, delays, or regulatory concerns.
• Monitor workflows to improve consistency and accountability; drive faster cycle times.
• Support development of standardized procedures to improve borrower experience.

Skills

5+ years mortgage ops

Leadership

Analytical thinking

Communication

Job description

Village Capital & Investment LLC in Henderson, NV seeks an Origination to Servicing Manager to lead mortgage operations from origination through post-closing and servicing transfer. You will ensure complete, accurate files and investor-ready documents while guiding cross-functional teams to strengthen controls and compliance.

You will oversee post-closing reviews, manage discrepancies, and drive process improvements to reduce defects and cycle times.