End-to-End Implementation Engineer

Cascade AI; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Cascade AI seeks an implementation-focused engineer to own customer deployments end to end, from kickoff to live production. You will understand both product internals and customer environments to ensure seamless integration and operation.

You will participate in late-stage sales calls to demonstrate what has been built for customers, articulate challenges, and prove value. You will build reusable tools to accelerate future deployments and maintain a strong shipping cadence.

Qualifications

• Strong engineering fundamentals — you can build and ship production integrations independently, not just configure a UI.
• Direct customer-facing experience: comfortable running a technical conversation on a working call and on sales calls.
• Comfort with ambiguity and ownership — you can walk into a messy customer environment and drive to a working outcome.
• Clear communicator who can explain technical work to non-technical stakeholders and tell a compelling story.
• Bias for shipping and for making the next implementation easier than the last.

Responsibilities

• Own customer implementations end to end — scoping, integration, configuration, data setup, testing, and launch; stay accountable in production.
• Work with each customer's team to understand systems, constraints, and goals, then translate into a Cascade deployment.
• Write and ship the code, integrations, and custom configuration required for each implementation.
• Debug and resolve issues in customer environments and feed recurring problems back to product and engineering.
• Join late-stage sales calls to present real customer implementations to prospects and map outcomes to their situation.
• Build reusable tooling, templates, and playbooks to speed up future implementations.

Skills

Strong engineering fundamentals

Customer-facing experience

Ownership in ambiguous environments

Clear communication

Bias for shipping

Job description

Cascade AI seeks an implementation-focused engineer to own customer deployments end to end, from kickoff to live production. You will understand both product internals and customer environments to ensure seamless integration and operation.

You will participate in late-stage sales calls to demonstrate what has been built for customers, articulate challenges, and prove value. You will build reusable tools to accelerate future deployments and maintain a strong shipping cadence.