End-to-End Hardware Logistics Program Manager

Stripe; Chicago, Atlanta (IL, GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Stripe seeks a Program Manager to lead end-to-end supply chain for third-party hardware. You will coordinate with vendors, define processes, roadmaps, and day-to-day operations to move Terminals efficiently while maintaining quality and compliance.

You will partner with Product, Engineering, Legal, Finance, Tax, and leadership to execute initiatives and drive performance metrics across logistics functions.

Qualifications

• 3+ years in supply chain, operations, vendor management, logistics, or project management.
• Strong written and verbal communication with empathy for solving user problems.
• Data-driven decision making and ability to navigate ambiguity.

Responsibilities

• Manage day-to-day relationships with hardware vendors and track performance metrics.
• Define and manage end-to-end logistics flow for hardware customers, including order management.
• Define and manage end-to-end reverse logistics for new hardware partners.
• Collaborate with Product and Eng to roadmap Logistics automation and process improvements.
• Oversee milestones and ensure cross-functional initiatives meet timelines and budgets.
• Prepare and monitor key support indicators and remediation plans with Stripe teams.

Skills

Supply chain

Vendor management

Logistics

Project management

Data-driven

Communication

Job description

Stripe seeks a Program Manager to lead end-to-end supply chain for third-party hardware. You will coordinate with vendors, define processes, roadmaps, and day-to-day operations to move Terminals efficiently while maintaining quality and compliance.

You will partner with Product, Engineering, Legal, Finance, Tax, and leadership to execute initiatives and drive performance metrics across logistics functions.