End-to-End Freight Operations Manager (Key Accounts)

Freight Appointments; Wood Dale (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Freight Appointments is seeking a hands-on Account Manager to manage key client portfolios within the freight forwarding division. This role entails managing end-to-end operations, ensuring compliance, and maintaining client relationships. The ideal candidate will have 3–7+ years of experience in freight forwarding or international logistics, with strong operational and customer relationship management skills. Proficiency in systems like CargoWise is preferred. Strong problem-solving abilities and attention to detail are crucial for success.

Qualifications

• 3–7+ years of experience in freight forwarding or international logistics.
• Strong operational experience in import & export, air freight.
• Experience managing customer relationships or key accounts.

Responsibilities

• Serve as the primary point of contact for assigned key accounts.
• Manage end-to-end shipment processes including import & export shipments.
• Oversee preparation and accuracy of shipping documents and ensure compliance.

Skills

Communication skills

Organizational skills

Problem-solving mindset

Client-facing skills

Proficiency in freight forwarding systems

Tools

CargoWise

Job description

Freight Appointments is seeking a hands-on Account Manager to manage key client portfolios within the freight forwarding division. This role entails managing end-to-end operations, ensuring compliance, and maintaining client relationships. The ideal candidate will have 3–7+ years of experience in freight forwarding or international logistics, with strong operational and customer relationship management skills. Proficiency in systems like CargoWise is preferred. Strong problem-solving abilities and attention to detail are crucial for success.