Transportation Broker

Kenan Advantage Group; North Canton (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

KAG Logistics is seeking a driven Cradle-to-Grave Logistics Broker to manage the full lifecycle of freight transactions—from prospecting shippers to carrier sourcing, rate negotiation, dispatch and delivery. The role emphasizes building a personal book of business, maintaining strong customer relationships, and delivering seamless shipment execution in a fast-paced environment.

Ideal candidates bring 2–5 years of freight brokerage experience, a bachelor’s degree, and proven negotiation and

Qualifications

• Must have B2B inside sales and/or transferable account management experience.
• Bachelor’s degree required.
• 2–5 years of freight brokerage or 3PL experience preferred.
• Proven ability to develop and manage customer relationships.
• Strong negotiation skills.
• Excellent verbal and written communication.
• Ability to multitask and manage high shipment volume.
• Proficient in TMS systems and Microsoft Office/Google Workspace.
• Highly organized and detail‑oriented.

Responsibilities

• Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals.
• Build and manage a personal book of business.
• Negotiate competitive freight rates with customers.
• Identify opportunities for growth within existing accounts.
• Source and vet qualified carriers.
• Negotiate rates to maximize margin while ensuring service reliability.
• Develop and maintain strong carrier relationships.
• Ensure all carriers meet compliance and insurance requirements.
• Coordinate and dispatch shipments from pickup through delivery.
• Track loads and proactively communicate updates to customers.
• Troubleshoot and resolve service issues in real time.
• Manage documentation including rate confirmations, BOLs, PODs, and invoicing.
• Manage gross margin on each load.
• Accurately input load details into TMS.
• Assist with billing and collections as needed.
• Monitor profitability and KPIs.

Skills

Inside sales

Account management

Negotiation

Verbal communication

Written communication

Multitasking

Detail oriented

Problem solving

CRM familiarity

Education

Bachelor's degree

Tools

TMS systems

Microsoft Office

Google Workspace

Job description

KAG Logistics is seeking a driven, results‑oriented Cradle‑to‑Grave Logistics Broker to manage the full lifecycle of freight transactions—from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery. The role is responsible for building a book of business, maintaining strong customer relationships, and ensuring seamless execution of shipments. The ideal candidate thrives in a fast‑paced environment, excels at problem‑solving, and is motivated by performance‑based earnings.

Key Responsibilities

Sales & Business Development

• Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals
• Build and manage a personal book of business
• Negotiate competitive freight rates with customers
• Identify opportunities for growth within existing accounts

Carrier Procurement & Management

• Source and vet qualified carriers
• Negotiate rates to maximize margin while ensuring service reliability
• Develop and maintain strong carrier relationships
• Ensure all carriers meet compliance and insurance requirements

Freight Operations

• Coordinate and dispatch shipments from pickup through delivery
• Track loads and proactively communicate updates to customers
• Troubleshoot and resolve service issues in real time
• Manage documentation including rate confirmations, BOLs, PODs, and invoicing

Financial Management

• Manage gross margin on each load
• Accurately input load details into TMS
• Assist with billing and collections as needed
• Monitor profitability and KPIs

Qualifications

• Must have business‑to‑business inside sales, and/or transferable customer account management experience
• Must have a bachelor’s degree
• 2‑5 years of freight brokerage or 3PL experience preferred
• Proven ability to develop and manage customer relationships
• Strong negotiation skills
• Excellent verbal and written communication
• Ability to multitask and manage high shipment volume
• Proficient in TMS systems and Microsoft Office/Google Workspace
• Highly organized and detail‑oriented