End-to-End Calibration Coordinator & Vendor Liaison

JM Test Systems, LLC.; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA with employer contribution

Paid time off and holidays

401(k) retirement plan with companying

Company-paid life insurance

Disability insurance options

Supplemental insurance policies

Employee referral bonus program

Training and development opportunities

Growth opportunities within JM Test

Job summary

JM Test Systems, LLC. is seeking a To-Factory Specialist to own outsourced calibration and repair work from approval to receipt. You will coordinate between customers, vendors, and internal teams and manage purchase orders in Sage, tracking shipments and certificates to ensure compliance and on-time delivery.

You thrive when highly organized, with the ability to juggle multiple priorities with urgency and accuracy, ensuring records are complete and processes run smoothly across the lab workflow.

Qualifications

• High school diploma or equivalent is required.
• Strong organizational skills and attention to detail are essential for managing multiple priorities in a fast-paced environment.
• Excellent written and verbal communication with a customer-service mindset and sense of urgency.
• Basic computer skills, including Microsoft Office.
• Ability to work independently and solve problems effectively.
• Ability to lift up to 50 lbs and travel to other locations for training or support.
• Experience with Sage or another ERP system is preferred.

Responsibilities

• Coordinate outsourced service by reviewing work orders, requesting quotes and RMAs, providing estimates and securing approvals.
• Manage purchasing and shipping: create and manage purchase orders in Sage, coordinate shipments, and track return dates.
• Verify quality on return: check equipment and documentation for accuracy, confirm calibration certificates meet standards, process receipts, and retour equipment to the lab.
• Serve as the primary liaison between customers, vendors, and internal teams with timely updates on status, delays, and approvals.
• Maintain accurate records: track updates in CalMapp and keep organized records of outsourced work and communications.
• Manage vendors and measure results: track vendor performance, assess turnaround times, research new vendors, and help improve processes.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving

Independent work

Ability to lift 50 lbs

Willingness to travel

Education

High school diploma or equivalent

Tools

Sage ERP

Microsoft Office

Job description

JM Test Systems, LLC. is seeking a To-Factory Specialist to own outsourced calibration and repair work from approval to receipt. You will coordinate between customers, vendors, and internal teams and manage purchase orders in Sage, tracking shipments and certificates to ensure compliance and on-time delivery.

You thrive when highly organized, with the ability to juggle multiple priorities with urgency and accuracy, ensuring records are complete and processes run smoothly across the lab workflow.