End point Engineer - TX location

IPolarity; Whippany (NJ); Hybrid; USD 72,000 - 83,000; Full time

Benefits offered by this job

Flexible work from home

Job summary

IPolarity is seeking an End point Engineer III to join our team in a hybrid capacity with 3 days onsite in Reston/Plano, TX. The role requires about 10 years of experience and involves supporting Workspace ONE and Microsoft Intune, MacOS troubleshooting, and mobile device management.

You will monitor performance, collaborate with engineering and security teams, and document all incidents and resolutions. The position offers flexible work-from-home options and a competitive hourly pay rate of

Qualifications

• 10 years experience in endpoint engineering or related field.
• Hybrid work arrangement with 3 days onsite in Reston/Plano, TX.
• Experience supporting Omnissa Workspace ONE and Microsoft Intune.

Responsibilities

• Monitor system performance and logging/monitoring.
• Collaborate with engineering teams to resolve incidents based on log data.
• Work with security/compliance teams to enforce endpoint protection and policies.
• Document incidents and resolutions clearly and thoroughly.
• Apply change management concepts and tools where applicable.
• Assist with incident response and root cause analysis.

Skills

Workspace ONE

Microsoft Intune

MacOS support

Mobile device support

Troubleshooting

Documentation

Change management

ServiceNow

Incident resolution

Logging/monitoring

Endpoint protection

Policy enforcement

Tools

ServiceNow

Job description

End point Engineer III

Location: Reston/Plano, TX - hybrid 3 days onsite

Experience: 10 years

Pay rate: $56/hr on W2

• Experience supporting, using technology -- Omnissa Workspace ONE, Microsoft Intune
• Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
• Provide end-user support for mobile devices (iOS, Android) including smartphones, tablets, and mobile applications
• Monitor system performance, compliance and logging/monitoring
• Collaborate with engineering teams to resolve incidents based on log data
• Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
• Strong troubleshooting methodology skills
• Must be able to document incidents and problem resolutions carefully and accurately
• Experience with change management concepts, tools and implementations preferred
• Excellent documentation, writing skills
• Experience with ServiceNow desired
• This position will be onsite/hybrid to RTC

Flexible work from home options available.