Enablement Strategist II, Innovation

State University of New York at Buffalo; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

UB Information Technology (UBIT) is seeking an Enablement Strategist II to translate strategic initiatives into executable programs and services on the Innovation Unit. You will partner with campus stakeholders, Innovation Engineers, and IT teams to break down problems, define plans, and drive adoption of innovative solutions.

The role emphasizes hands-on delivery, strong communication, and program leadership to ensure initiatives are well-scoped, documented, and sustainably supported in

Qualifications

• Bachelor’s degree with 3 years of experience or master’s degree with 1 year in information systems, instructional design, or related field.
• Experience planning and leading trainings, workshops, or enablement sessions with successful learning outcomes.
• High level of comfort working with technology, including modern digital tools and platforms.
• Strong interpersonal skills, including patience and adaptability.

Responsibilities

• Lead the tactical implementation of Innovation initiatives into actionable plans, deliverables, and roadmaps.
• Partner with campus stakeholders to understand needs and define requirements and success criteria.
• Coordinate with Innovation Engineers and technical teams to support solution development.
• Design, configure, and deploy no-code/low-code solutions to address campus needs.
• Evaluate use cases for click-not-code approaches and guide appropriate solution patterns.
• Develop training materials and lead hands-on workshops and multimodal training sessions.
• Manage program and project-level activities including planning, documentation, and delivery tracking.
• Support adoption and sustainability through documentation, training coordination, and transition planning.
• Serve as a trusted contact for customers throughout the lifecycle of initiatives.

Skills

Stakeholder engagement

Program leadership

Communication skills

Hands-on with customers/technical-tea

No-code/low-code proficiency

Training delivery

Documentation

Education

Bachelor’s degree with 3 years of experience or Master’s degree with 1 year in information systems/ instructional design/ educational technology

Tools

Workflow automation tools

AI-assisted configuration

SaaS platforms

Job description

The Enablement Strategist II serves as a senior delivery and enablement professional within the Innovation Unit, translating strategic innovation initiatives into executable programs, projects, and services. This role partners closely with campus stakeholders, Innovation Engineers, and cross-functional IT teams to break down complex problems, define implementation plans, coordinate delivery activities, and ensure successful adoption of innovative solutions.

Operating as a bridge between vision and execution, the Enablement Strategist II focuses on tactical implementation, stakeholder engagement, documentation, and delivery coordination, ensuring that Innovation initiatives are well‑scoped, effectively communicated, and sustainably supported once deployed. This position requires strong program and project leadership, excellent communication skills, and the ability to work hands‑on with customers and technical teams to move ideas from concept to operational reality.

Key Responsibilities

• Lead the tactical implementation of Innovation initiatives by translating strategic vision into actionable plans, deliverables, and execution roadmaps
• Partner with campus stakeholders to understand needs, decompose complex problems, and define clear requirements and success criteria
• Coordinate closely with Innovation Engineers and technical teams to support solution development, provide feedback, and ensure alignment with stakeholder expectations
• Design, configure, and deploy innovative solutions using no-code and low-code platforms (e.g., workflow automation tools, AI‑assisted configuration, and configurable SaaS capabilities) to rapidly address campus needs without traditional software development
• Evaluate use cases for “clicks-not-code” approaches, determine feasibility and limitations, and guide stakeholders toward appropriate solution patterns. Partner with Innovation Engineers to identify when no-code/low-code solutions are sufficient versus when custom development is required. Promote responsible, secure, and scalable use of no-code tools in alignment with enterprise standards and AI governance principles.
• Develop training materials and lead hands‑on workshops and effective, multimodal training sessions to enable campus partners to confidently use new services and solutions
• Manage program and project‑level activities including planning, documentation, stakeholder communication, and delivery tracking
• Support adoption and sustainability through documentation, training coordination, and transition planning
• Serve as a trusted point of contact for customers throughout the lifecycle of Innovation initiatives, from project initiation through delivery and support

Additional Information

It is a great time to join UB Information Technology ( UBIT )! Our staff are highly skilled and motivated to succeed and have cutting‑edge training and technical resources at their disposal. For more information about UBIT visit our website. All the duties and responsibilities listed above continue to occur in a 24×7 environment, therefore, working extended hours, holidays, or varied hours may be required.

Learn More

• Our benefits , where we prioritize your well‑being and success to enhance every aspect of your life

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

• Bachelor’s degree with 3 years of experience or master’s degree with 1 year of experience with information systems, instructional design, educational technology, or related field; Equivalent combination of education and experience may be considered.
• Demonstrated experience planning and leading trainings, workshops, or enablement sessions with successful learning outcomes
• High level of comfort working with technology, including modern digital tools and platforms
• Strong interpersonal skills, including patience, adaptability, and