Enablement Strategist II, Innovation

Agupdate; Buffalo, Northern (NY, KY); Hybrid; USD 85,000 - 95,000; Full time

Job summary

University at Buffalo seeks an Enablement Strategist II in its Innovation unit to translate strategy into executable programs and services. The role partners with campus stakeholders and IT teams to define plans, coordinate delivery, and ensure adoption of new solutions.

The position emphasizes hands-on delivery, training, and documentation, with an agile, no-code/low-code approach and strong emphasis on governance and secure usage. Hybrid work is possible within a campus setting.

Qualifications

• Bachelor’s degree with 3 years of experience or Master’s degree with 1 year of experience in information systems, instructional design, educational technology, or related field.
• Experience planning and leading trainings, workshops, or enablement sessions with successful learning outcomes.
• Strong interpersonal and communication skills for diverse audiences.

Responsibilities

• Lead the tactical implementation of Innovation initiatives by translating strategic vision into actionable plans, deliverables, and execution roadmaps.
• Coordinate with campus stakeholders to understand needs and define requirements and success criteria.
• Develop training materials and lead hands-on workshops and multimodal training sessions to enable campus partners to use new services.

Skills

Training delivery

Project leadership

Stakeholder engagement

No-code/low-code

Technical communication

Documentation

Education

Bachelor’s degree in information systems, instructional design, educational technology, or related field

Master’s degree in related field

Tools

—

Job description

Enablement Strategist II, Innovation

Position Title: Enablement Strategist II, Innovation

Department: Innovation

Job Type: Full-Time

Position Summary

The Enablement Strategist II serves as a senior delivery and enablement professional within the Innovation Unit, translating strategic innovation initiatives into executable programs, projects, and services. This role partners closely with campus stakeholders, Innovation Engineers, and cross-functional IT teams to break down complex problems, define implementation plans, coordinate delivery activities, and ensure successful adoption of innovative solutions.

Operating as a bridge between vision and execution, the Enablement Strategist II focuses on tactical implementation, stakeholder engagement, documentation, and delivery coordination, ensuring that Innovation initiatives are well-scoped, effectively communicated, and sustainably supported once deployed. This position requires strong program and project leadership, excellent communication skills, and the ability to work hands‑on with customers and technical teams to move ideas from concept to operational reality.

Key Responsibilities

Lead the tactical implementation of Innovation initiatives by translating strategic vision into actionable plans, deliverables, and execution roadmaps. Partner with campus stakeholders to understand needs, decompose complex problems, and define clear requirements and success criteria. Coordinate closely with Innovation Engineers and technical teams to support solution development, provide feedback, and ensure alignment with stakeholder expectations. Design, configure, and deploy innovative solutions using no-code and low-code platforms (e.g., workflow automation tools, AI-assisted configuration, and configurable SaaS capabilities) to rapidly address campus needs without traditional software development. Evaluate use cases for “clicks-not-code” approaches, determine feasibility and limitations, and guide stakeholders toward appropriate solution patterns. Partner with Innovation Engineers to identify when no-code/low-code solutions are sufficient versus when custom development is required. Promote responsible, secure, and scalable use of no-code tools in alignment with enterprise standards and AI governance principles. Develop training materials and lead hands‑on workshops and effective, multimodal training sessions to enable campus partners to confidently use new services and solutions. Manage program and project‑level activities including planning, documentation, stakeholder communication, and delivery tracking. Support adoption and sustainability through documentation, training coordination, and transition planning. Serve as a trusted point of contact for customers throughout the lifecycle of Innovation initiatives, from project initiation through delivery and support.

Additional Information

It is a great time to join UB Information Technology (UBIT)! Our staff are highly skilled and motivated to succeed and have cutting‑edge training and technical resources at their disposal. All the duties and responsibilities listed above continue to occur in a 24×7 environment, therefore, working extended hours, holidays, or varied hours may be required.

Learn More

Our benefits, where we prioritize your well‑being and success to enhance every aspect of your life. Being part of University at Buffalo community

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

Bachelor's degree with 3 years of experience or master's degree with 1 year of experience with information systems, instructional design, educational technology, or related field; Equivalent combination of education and experience may be considered. Demonstrated experience planning and leading trainings, workshops, or enablement sessions with successful learning outcomes. High level of comfort working with technology, including modern digital tools and platforms. Strong interpersonal skills, including patience, adaptability, and the ability to support learners with varying levels of technical confidence. Demonstrated advanced technical proficiency; proven ability to independently design and implement technical solutions. Strong communication skills with ability to patiently and clearly explain technical concepts to diverse audiences including non-technical stakeholders. Applicants must be authorized to work in the United States on a full-time basis without visa sponsorship. This is a campus-based position with the possibility of hybrid work.

Preferred Qualifications

Master's degree 6+ years of experience in a higher education or complex organizational environment. Advanced familiarity with AI concepts and applications strongly preferred. Experience with a multitude of software applications and demonstrated ability to quickly learn and adopt new technologies. Experience serving as technical lead on significant projects or initiatives. Demonstrated ability to troubleshoot, diagnose, and resolve software-related technology-related issues in real time or through guided support.

Physical Demands

N/A

Salary Range

$85,000 - $95,000

Is a background check required for this posting?

No

Contact Information

Contact's Name: Kevin Eye

Contact's Pronouns:

Contact's Title: Director, Innovation

Contact's Email: [e-mail]

Contact's Phone: [phone]

Posting Dates

Posted: 07/29/2026

Deadline for Applicants:

Date to be filled: 09/10/2026