EMT Dispatcher

National Registry of Emergency Medical Technicians; Reno (NV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401K retirement plan

Relocation assistance

Gym Membership reimbursement

Tuition Reimbursement

HSA with company contribution

Uniforms provided

Job summary

National Registry of Emergency Medical Technicians is seeking Communications Specialists (EMT Dispatchers) to answer emergency medical and fire calls and dispatch ambulances and fire resources. Dispatchers process calls using established protocols and provide caller instructions for patient care while ensuring appropriate resources are sent to the scene.

The role offers a full training academy, relocation assistance, and benefits with eligibility for full-time status.

Qualifications

• EMT qualification is required or in progress.
• Must be able to work any shift (days, nights, weekends, and holidays).
• Full training academy will develop skills to process calls and dispatch resources.
• Prior medical or fire experience is preferred.
• EMT course can be completed onsite at REMSA Health facility.

Responsibilities

• Answer emergency medical and fire calls and dispatch ambulances and fire resources.
• Process calls using established protocols and guide callers with patient care steps.
• Dispatch the closest appropriate response resource and communicate safety concerns.

Skills

Verbal communication

Written communication

Interpersonal skills

Multitasking

Education

EMT course completion

Job description

Immediate openings are available for candidates with EMT qualification. Must be able to work any shift (days, nights, weekends, and holidays).

Opportunity

As a Communications Specialist (EMT Dispatcher) you answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help. As a call taker you process emergency medical and fire related calls using established protocols. You give callers instructions to begin patient care and how to safeguard themselves until help arrives on scene. The dispatcher position is responsible for sending the closest appropriate response resource to the scene. The dispatcher also communicates safety concerns involving patients and responders to determine whether or not additional precautions or equipment should be taken.

We offer a full training academy to develop the skills and competence to successfully process calls and dispatch resources. Prior medical or fire experience is preferred. All Communications Specialists must have completed or will need to complete an EMT course (REMSA Health has an onsite education facility where the EMT course would be completed). This is a full-time position that is eligible for benefits. We also offer relocation assistance!

Benefits

Medical, Dental and Vision insurance (Ultra-low medical premium with free dental & vision for employee coverage)
Company matched 401K retirement plan
Dedicated, embedded mental health clinician who is available for all employees
Holiday Bonus
Company paid Short- & Long-Term Disability coverage
Tuition Reimbursement
AD&D, Life & Critical Illness insurance
HSA option with company contribution
Pet Insurance
11 company recognized holidays that includes an employee designated holiday
High bank limit PTO plan with a self-directed cash out provision
Gym Membership reimbursement
Service awards program
Company provided Uniforms
And more…

Ability to pass CritiCall Exam
Ability to pass EMT Entrance Exam (if no prior EMT course completion)
Current American Heart Association BLS/CPR certification preferred
Excellent verbal, written, and interpersonal communications skills
Ability to multi-task, attentive to detail in various forms
Ability to work any 12-hour shift (days, nights, weekends, and holidays)
Upon hire, complete and pass E.M.D./E.F.D. Training & EMT Course (if no prior EMT course completion)