Dispatcher

Lifecare Medical Services Inc; Dover (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Lifecare Medical Services Inc is seeking a dispatcher to operate communication equipment, receive emergency calls, and dispatch personnel and equipment to scenes. The role includes scheduling non-emergency transports for ambulance and wheelchair divisions and gathering information to assist insurance or payment processes.

The position requires keyboarding for CAD, ability to multitask in a fast-paced environment, and ongoing CPR certification; EMT background is preferred and staff meetings may

Qualifications

• CPR certification required and maintained.
• EMT background preferred.
• Must attend communications staff meetings as requested.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Operate communication equipment to receive incoming calls and dispatch personnel and equipment to scene.
• Schedule non-emergency transports for ambulance and wheelchair divisions.
• Obtain information to facilitate insurance or payment processes.
• Perform computer aided dispatch and map street search.
• Must be able to multi-task.

Skills

Multi-tasking

Keyboarding

Communication

Education

CPR for the professional Rescuer (AHA or equivalent)

EMT certification (preferred)

Tools

Computer aided dispatch (CAD)

Map street search

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

An Equal Opportunity / Affirmpative Action Employer
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.