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Iaedjournal in Reno, NV seeks a Communications Specialist (EMT Dispatcher) to answer emergency medical and fire calls, dispatch ambulances and fire resources, and guide callers through patient care steps until responders arrive. You will process calls using established protocols and coordinate resources while communicating safety concerns to ensure proper precautions.
The role offers a full training academy to develop proficiency, relocation assistance, and comprehensive benefits including
Immediate openings are available for candidates with EMT qualification. Must be able to work any shift (days, nights, weekends, and holidays).
As a Communications Specialist (EMT Dispatcher) you answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help. As a call taker you process emergency medical and fire related calls using established protocols. You give callers instructions to begin patient care and how to safeguard themselves until help arrives on scene. The dispatcher position is responsible for sending the closest appropriate response resource to the scene. The dispatcher also communicates safety concerns involving patients and responders to determine whether or not additional precautions or equipment should be taken.
We offer a full training academy to develop the skills and competence to successfully process calls and dispatch resources. Prior medical or fire experience is preferred. All Communications Specialists must have completed or will need to complete an EMT course (REMSA Health has an onsite education facility where the EMT course would be completed). This is a full-time position that is eligible for benefits. We also offer relocation assistance!
Medical, Dental and Vision insurance (Ultra-low medical premium with free dental & vision for employee coverage)
Company matched 401K retirement plan
Dedicated, embedded mental health clinician who is available for all employees
Holiday Bonus
Company paid Short- & Long-Term Disability coverage
Tuition Reimbursement
AD&D, Life & Critical Illness insurance
HSA option with company contribution
Pet Insurance
11 company recognised holidays that includes an employee designated holiday
High bank limit PTO plan with a self-directed cash out provision
Gym Membership reimbursement
Service awards program
Company provided Uniforms
Ability to pass CritiCall Exam
Ability to pass EMT Entrance Exam (if no prior EMT course completion)
Current American Heart Association BLS/CPR certification preferred
Excellent verbal, written, and interpersonal communications skills
Ability to multi-task, attentive to detail in various forms
Ability to work any 12-hour shift (days, nights, weekends, and holidays)
Upon hire, complete and pass E.M.D./E.F.D. Training & EMT Course (if no prior EMT course completion)